Autumn Shephard
Lacona,USA
Summary
Well-organized professional keeps inventories optimized and documentation current to maximize efficiency. Excellent communication, planning, and problem-solving abilities developed over several years of related experience.
Overview
10
10
years of professional experience
Work History
Expediter
Schneider Packaging Equipment
Brewerton, New York
12.2025 - Current
- Coordinated material flow to ensure timely delivery of packaging equipment.
- Ensured timely delivery of goods to customers by coordinating with suppliers and carriers.
- Implemented improvements to reduce delays in the supply chain process.
- Monitored inventory levels and placed orders for necessary supplies.
- Communicated with suppliers to resolve shipping and delivery issues.
- Resolved discrepancies between customer orders and actual shipments received.
- Verified purchase orders, invoices and packing slips for correctness.
- Collaborated with production teams to streamline operational processes.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
Bartender
Busters TnT Pitstop
Sandy Creek, US
03.2023 - Current
- Ensured cleanliness and organization of bar area, complying with health and safety regulations to create a safe environment for customers
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Efficiently handled cash transactions and accurately processed payments using POS system
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Coordinated special events like themed nights and live music to increase customer engagement and attract new patrons
- Addressed customer complaints promptly to enhance overall satisfaction and foster a welcoming atmosphere
- Collaborated with management on pricing strategies based on market trends and competitor analysis
Account Clerk
Mexico Academy and Central Schools
Mexico, US
01.2025 - 12.2025
- Provided support during external audits by gathering requested documentation and assisting auditors.
- Organized filing system for financial documents, enabling quick retrieval for audits and inquiries
- Provided support during external audits by gathering requested documentation and assisting auditors as needed
- Collaborated with cross-functional teams to streamline financial processes, reducing processing time
- Assisted in the development of accounting policies and procedures to ensure adherence to regulatory requirements
Teller
Pathfinder Bank
Sandy Creek, US
09.2021 - 07.2022
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Maintained a balanced cash drawer at all times, with zero discrepancies or errors
- Delivered exceptional customer service by addressing inquiries, resolving issues, and recommending appropriate products to enhance customer satisfaction
- Collaborated with team members to meet branch sales goals through effective cross-selling of bank products, contributing to overall branch performance
- Managed large volumes of cash while adhering to strict security protocols
- Detected fraudulent activities and reported suspicious transactions following established procedures to safeguard customer accounts
- Participated in ongoing training sessions to stay updated on industry regulations
Cashier
Tractor Supply
Pulaski, US
04.2016 - 10.2019
- Managed cash register operations, handling cash transactions, processing returns, and delivering excellent customer service to enhance customer satisfaction
- Resolved customer complaints regarding refunds or exchanges promptly and professionally, ensuring a positive shopping experience
- Guided customers on loyalty programs, promotions, discounts, and special offers, increasing customer engagement and sales
- Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
- Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions
- Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations
Education
High school diploma -
Sandy Creek Central School
Sandy Creek, NYSkills
- Supply chain management
- Purchase order verification
- Shipping problem resolution
- Data entry
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Detail orientation
- Organizational skills
- Accounts payable
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Expediter
Schneider Packaging Equipment
12.2025 - Current
Account Clerk
Mexico Academy and Central Schools
01.2025 - 12.2025
Bartender
Busters TnT Pitstop
03.2023 - Current
Teller
Pathfinder Bank
09.2021 - 07.2022
Cashier
Tractor Supply
04.2016 - 10.2019
High school diploma -
Sandy Creek Central School