Autumn Smith
Casa Grande,AZ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the oil and gas industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Teacher
Liberty Independent School District
2022.08 - 2024.05
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet state standards.
Office Manager
Pump Reliability Solutions
2019.01 - 2022.08
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Seasonal Tax Associate
Kettler Tax Services
2018.01 - 2018.06
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
Education
Bachelor of Science - Business Administration
Tarleton State University
Stephenville, TX08.2022
Skills
- Critical Thinking
- Positive Role Model and Mentor
- Growth Mindset
- Group and individual instruction
- Learning Strategies
- Performance Assessments
Timeline
Teacher
Liberty Independent School District
2022.08 - 2024.05
Office Manager
Pump Reliability Solutions
2019.01 - 2022.08
Seasonal Tax Associate
Kettler Tax Services
2018.01 - 2018.06
Bachelor of Science - Business Administration
Tarleton State University
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