I was in charge of sitting in the control room and watching the computers for malfunctions with the equipment
I was the only female control room operator in the facility
I also was in charge of receiving in all the materials that we used
CMMS Administrator
Lippert Components
Goshen, IN
05.2011 - 08.2022
Developed and maintained strong relationships with key customers, improving overall account satisfaction by XX%
Diligently followed up on overdue invoices through phone calls, emails, and written correspondence
Generated weekly aging reports to track outstanding balances and prioritize collections efforts
Liaised with internal departments such as sales, customer service, and finance to address customer inquiries or issues related to invoicing or payments
Maintained accurate records of all communications with clients regarding payment status or account adjustments
Collaborated with cross-functional teams on process improvement initiatives aimed at reducing DSO (Days Sales Outstanding)
Investigated root causes for late payments or non-payment instances, implementing corrective actions where necessary
Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
Entered and verified data accurately into company database, ensuring data integrity
Identified opportunities for process improvement within the data entry workflow, leading to streamlined operations
Generated reports on a regular basis to provide accurate insights into key performance indicators (KPIs)
Analyzed and evaluated existing computer systems to identify areas for improvement and optimization
Conducted thorough testing of new software applications and system upgrades to ensure functionality and compatibility
Developed detailed technical specifications and documentation for system modifications and enhancements
Maintained accurate records of inventory levels, ensuring optimal stock levels to meet production demands
Coordinated with suppliers to ensure timely delivery of goods while maintaining cost-effectiveness
Developed strong relationships with key suppliers to leverage partnerships for better pricing and service agreements
Education
High school diploma or GED - undefined
Office management - An associates degree in business
Ivy Tech of Warsaw
Warsaw, IN
06.2006
Skills
Data collection
Account analysis
Time management
Customer service
Fabrication
Cash flow statement
Sewing machine
Human resources
Critical thinking
Google Workspace
Manufacturing
Customer communication
ISO 9001
Plastics blow molding
Lean manufacturing
Machine operation
Math
Machining
Industrial painting
Food service
Social media management
Furniture design
Hotel management
NetSuite
Continuous improvement
Restaurant management
Technical Proficiency
Logistics inventory management
Assembly
Computer literacy
Inside sales
Computer skills
Plastics extrusion
Hospitality
Staff training
AS400
Woodworking
Team development
Bookkeeping
Climbing
Payment performance report
ERP systems
Band saw
Forklift
Microsoft Excel
Motivational interviewing
Proofreading
Project management
Computer operation
Hand tools
Customer support
Guest relations
Power tools
Office experience
Heavy lifting
Leadership
Food production
Interpersonal skills
Teamwork
Typing
Supervising Experience
Kitchen experience
Retail sales transactions
Administrative experience
Basic math
Data entry
Client communication
Auto body repair
Problem solving
Hospitality management
10 key typing
Payroll
Microsoft Office
Hotel experience
Root cause analysis
Construction
Property management tools
Manufacturing facility
Microsoft Outlook
Negotiation
Nightclub
CMMS
Distribution center
Troubleshooting
Commercial furniture upholstery
Attention to detail
Writing skills
Shift management
Organizational skills
Cash register
PHP
Phone etiquette
Safety standards in production
Industrial equipment
Microsoft PowerPoint
Employee relations
Load & unload
Occupational safety regulation compliance
Productivity software
Food safety
Communication skills
Commercial painting
Yardi
Garment construction
POS systems
Accounts Receivable
Restaurant experience
Quality control
ISO 13485
Drafting
Financial software
CNC programming
Microsoft Dynamics Navision
Quality check sheets
POS
QuickBooks
Personal assistant experience
Multi-line phone systems
Manufacturing engineering
Office Management
Food service management
NEC
Mechanical troubleshooting
Inventory control
Calipers
Pattern making (upholstery techniques)
Processing cash transactions
Plastics injection molding
Microsoft Dynamics 365
Data analysis skills
Cash Handling
Food safety management
Laboratory experience
Factory
Certification
Driver's License
Six Sigma Certification
ServSafe Alcohol Certification
Certified Athletic Trainer
Bartender License
ServSafe
Languages
English
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer
Timeline
Control Room Operator
Miller Poultry
08.2022 - 07.2025
CMMS Administrator
Lippert Components
05.2011 - 08.2022
High school diploma or GED - undefined
Office management - An associates degree in business