Autumn Spradlin
Chesapeake,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Pizza Hut
Virginia Beach, VA
02.2022 - 11.2022
- Expedited deliveries to meet customer deadlines and requirements.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Security Guard
Cape Henry Towers
Virginia Beach, VA
08.2021 - 11.2021
- Interacted assertively but non-confrontationally with personnel and general public.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Restaurant Hostess
California Pizza Kitchen
Virginia Beach, VA
04.2021 - 07.2021
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Phone Staff/Food Preparation Worker
Primo Pizzeria
Virginia Beach, VA
08.2020 - 02.2021
- Lifted and carried heavy materials.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Organized and re-stocked various stations and self-service items.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Gathered customer information and promptly input data into computer system.
- Handled escalated calls professionally, working closely with supervisors to resolve complex issues effectively.
Busser
Bubbas Seafood
Virginia Beach, VA
05.2020 - 07.2020
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Assisted wait staff with timely food delivery and guest requests.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Sandwich Artist
Subway
Virginia Beach, VA
02.2018 - 05.2018
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Restocked and rotated stock in display case to mitigate stock loss.
Education
GED -
Kempsville High School
Virginia Beach, VA04.2022
Skills
- Teamwork and Collaboration
- Multitasking
- Upselling strategies
- Sanitation Guidelines
- Guest Engagement
- Food safety knowledge
- Money Handling
- Customer interaction
Timeline
Delivery Driver
Pizza Hut
02.2022 - 11.2022
Security Guard
Cape Henry Towers
08.2021 - 11.2021
Restaurant Hostess
California Pizza Kitchen
04.2021 - 07.2021
Phone Staff/Food Preparation Worker
Primo Pizzeria
08.2020 - 02.2021
Busser
Bubbas Seafood
05.2020 - 07.2020
Sandwich Artist
Subway
02.2018 - 05.2018
GED -
Kempsville High School