Dedicated Office Professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
8
8
years of professional experience
Work History
Office Manager
Total Pest Control LLC
Southington, CT
08.2024 - Current
Developed and implemented office policies and procedures.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Ensured compliance with applicable laws regarding employment practices.
Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Employment Coordinator
Express Employment Professionals
Meriden , CT
06.2021 - 08.2023
Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
Sourced, qualified and conducted screening interviews with job candidates.
Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
Managed and updated physical and digital client account information to keep records accurate and current.
Analyzed employment-related data and prepared reports.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Set up meeting and event logistics for senior management and updated calendars.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained database by entering new and updated customer and account information.
Remained focused for lengthy periods to accurately perform work with adequate speed.
Conducted background checks for potential candidates.
Developed onboarding materials and presented orientation sessions for new hires.
Provided guidance on policies and procedures to employees and managers.
Stable Attendant
Sperry View Farms
Bethany, CT
11.2020 - 05.2021
Worked with owner to determine farm needs.
Closely monitored and recorded behavior and health of horses.
Monitored grounds and reported damage or issues to supervisor before making repairs.
Groomed horses before competitions.
Followed safety protocols when operating tools and equipment.
Provided water, food, vaccinations and healthcare for approximately 32 horses.
Prepared horses for travel.
Trained new workers on safety and farm procedures.
Examined animals to detect illness, injury or disease.
Drove trucks, tractors and other equipment to distribute feed to animals.
Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
Trained and rode horses across wide age range and exhibited excellent horse handling skills.
Pharmacy Technician
CVS Pharmacy
Meriden, CT
08.2016 - 11.2020
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared prescription transfers to other pharmacies.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Answered telephones to respond to questions or requests.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Education
Bachelor of Science - Equine Studies
Post University
Waterbury, CT
Skills
Strategic Planning
Recruitment
Project Management
Business Intelligence
Eligibility Determinations
Employee and Applicant Assessment
Training and Mentoring
Clerical Oversight
Drug Testing
Typing Proficiency
Data Entry
Self-Starter
Multi-Line Phone Proficiency
Microsoft Office Proficiency
Critical Thinking
Problem-Solving
Teamwork and Collaboration
Administrative Duties
Timeline
Office Manager
Total Pest Control LLC
08.2024 - Current
Employment Coordinator
Express Employment Professionals
06.2021 - 08.2023
Stable Attendant
Sperry View Farms
11.2020 - 05.2021
Pharmacy Technician
CVS Pharmacy
08.2016 - 11.2020
Bachelor of Science - Equine Studies
Post University
Similar Profiles
Renae SangiorgioRenae Sangiorgio
Administrative Officer at Total Weed & Pest ControlAdministrative Officer at Total Weed & Pest Control