Autumn Stevens
O Fallon
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
31
31
years of professional experience
Work History
Sales Coordinator
Keystone Partners
08.2022 - 02.2025
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
CEO/Owner
Stevens Digital Group
05.2006 - 06.2022
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
Sales/Customer Service Representative
CMS Communications
03.1994 - 03.2006
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Management/Marketing
Maryville University of Saint Louis
St. Louis, MO05-1986
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Managerial skills
- Adaptable Personality
- Detail-oriented
- Issue resolution
Timeline
Sales Coordinator
Keystone Partners
08.2022 - 02.2025
CEO/Owner
Stevens Digital Group
05.2006 - 06.2022
Sales/Customer Service Representative
CMS Communications
03.1994 - 03.2006
Bachelor of Science - Management/Marketing
Maryville University of Saint Louis
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