Autumn Stevens
O Fallon
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
31
31
years of professional experience
Work History
Sales Coordinator
Keystone Partners
St Louis, MO
08.2022 - 02.2025
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
CEO/Owner
Stevens Digital Group
St Louis, MO
05.2006 - 06.2022
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
Sales/Customer Service Representative
CMS Communications
St Louis, MO
03.1994 - 03.2006
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Management/Marketing
Maryville University of Saint Louis
St. Louis, MO05-1986
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Managerial skills
- Adaptable Personality
- Detail-oriented
- Issue resolution
Timeline
Sales Coordinator
Keystone Partners
08.2022 - 02.2025
CEO/Owner
Stevens Digital Group
05.2006 - 06.2022
Sales/Customer Service Representative
CMS Communications
03.1994 - 03.2006
Bachelor of Science - Management/Marketing
Maryville University of Saint Louis