Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Tremblay

Naples,ME

Summary

Proven leader with extensive experience at Walmart, adept in project management and employee engagement. Excelled in boosting team productivity and customer service levels through effective work assignment delegation and performance monitoring. Skilled in trend tracking and complaint resolution, consistently achieving strategic objectives and operational efficiencies.

Overview

7
7
years of professional experience

Work History

Team Lead

Walmart
North Conway, NH
12.2024 - Current
  • Unload all trucks that come in to the store.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Motivated staff through positive reinforcement techniques.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Monitored team progress and enforced deadlines.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Delegated tasks appropriately according to individual skill sets.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Developed strategies to increase team productivity and improve customer service levels.

Stocker

Walmart
Oxford, ME
10.2020 - 12.2024
  • Arranged merchandise in an attractive manner to promote sales.
  • Unloaded freight off the trucks that came in every night.
  • Maintained accurate inventory levels through regular stock checks.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Inspected stock for damage or defects and reported issues to management.
  • Provided customer service by answering questions about product location, price and availability.
  • Removed outdated products from shelves in accordance with company policy.
  • Replenished items to maintain stock availability.
  • Stocked shelves with merchandise to ensure availability of products for customers.

Assistant Store Manager

Dollar Tree
Windham, ME
05.2020 - 10.2020
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Provided training to new employees on company policies and procedures.
  • Coached and developed store associates through formal and informal interactions.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.

Stocker

Dollar Tree
Windham, ME
02.2020 - 05.2020
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory levels through regular stock checks.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Inspected stock for damage or defects and reported issues to management.
  • Handled packages safely while unloading and transporting.
  • Processed sales transactions to prevent long customer wait times.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Front End Team Member

Kindred Farms Market & Bakery
Casco, ME
06.2018 - 08.2018
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
12-2023

Skills

  • Trend tracking
  • Work assignment delegation
  • Performance monitoring
  • Employee engagement
  • Complaint resolution
  • Project management

Timeline

Team Lead

Walmart
12.2024 - Current

Stocker

Walmart
10.2020 - 12.2024

Assistant Store Manager

Dollar Tree
05.2020 - 10.2020

Stocker

Dollar Tree
02.2020 - 05.2020

Front End Team Member

Kindred Farms Market & Bakery
06.2018 - 08.2018

Bachelor of Science - Business Administration

Southern New Hampshire University

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Autumn Tremblay