Autumn Varner
Maryland Heights,MO
Summary
Dynamic Pre-Sales Associate at CarShield with a proven track record in customer service and conflict resolution. Enhanced team productivity and customer retention through effective relationship-building and problem-solving skills. Known for reliability and an outgoing personality, consistently fostering a positive environment and supporting colleagues during high-stress situations.
Overview
4
4
years of professional experience
Work History
Pre-Sales Associate
CarShield
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Daycamp Associate
Kennelwood Pet Resorts
02.2021 - 12.2023
Engaged with customers at front desk while handling their animal.
Cleaned Daycamp area and dog kennels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Pattonville High School
BridgetonSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Outgoing personality
Timeline
Pre-Sales Associate
CarShield
05.2024 - Current
Daycamp Associate
Kennelwood Pet Resorts
02.2021 - 12.2023
High School Diploma -
Pattonville High School