Autumn Webb
Hurst
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
Rouge local steakhouse
Broken Bow
09.2024 - 08.2025
- Recommended menu items based on customer preferences and dietary needs.
- Handled cash transactions and processed payments efficiently.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Provided excellent customer service to ensure satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas.
Cocktail Server
Lyla
Dallas
10.2023 - 07.2024
- Worked flexible hours across nights, weekends, and holiday shifts.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Maintained through menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Rouge Local Steakhouse
Broken Bow
08.2022 - 10.2023
- Served food and beverages promptly, with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
Server
The Eat Out
Broken Bow
04.2021 - 08.2022
- Performing opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution, and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
High School Diploma -
Epic Charter School
Oklahoma City, OK05-2023
Skills
- Menu recommendations
- Cash handling
- Strong work ethic
- Exceptional customer service
- Suggestive selling
- Menu knowledge
Timeline
Server
Rouge local steakhouse
09.2024 - 08.2025
Cocktail Server
Lyla
10.2023 - 07.2024
Server
Rouge Local Steakhouse
08.2022 - 10.2023
Server
The Eat Out
04.2021 - 08.2022
High School Diploma -
Epic Charter School