Autumn Weiss
Tucson,Arizona
Summary
Results-driven Recruiting Coordinator skilled at building rapport and obtaining information with practiced ease. Seeking a full-time, remote position that offers professional challenges utilizing interpersonal skills, time management, and problem-solving skills and where exceptional attention to detail and well-developed skills will be highly valued.
Highly experienced and organized candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Adept at building and maintaining positive relationships with employees and management as well as an exceptional candidate experience. Focused on keeping applicants organized, handling contacts and arranging interviews. Precise in updating records, coordinating tests and eliminating unqualified candidates. Compassionate yet sharp, always able to get the job done correctly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recruitment Coordinator
VitalHire
11.2022 - 02.2023
- Screened and recruited Allied Health Professionals based on needs of individual facilities
- Optimized applicant tracking system usage, keeping accurate records of candidate data for future reference.
- Maintained open lines of communication throughout entire recruitment process, fostering positive relationships with both candidates and clients.
- Enhanced candidate experience by streamlining recruitment process and improving communication channels.
- Managed onboarding processes, ensuring new employees had seamless transitions into their roles.
- Operated and maintained applicant tracking and candidate management systems.
- Reached out to qualified referral candidates to obtain applications.
Recruiting Coordinator (Contract)
Slack, A Salesforce Company
04.2022 - 10.2022
- Maintained accurate records of all recruitment activities, ensuring compliance with company policies and legal requirements.
- Coordinated candidate interviews with hiring managers, ensuring smooth and efficient interview processes for all parties involved.
- Improved candidate experience by providing timely updates throughout recruitment process, resulting in positive feedback from applicants.
- Established strong relationships with hiring managers to understand their specific needs and fill open positions quickly.
- Coordinated incoming job requisitions and applications.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Operated and maintained applicant tracking, candidate management systems, and scheduling software.
- Improved office efficiency by effectively managing internal communications and correspondence.
Talent Acquisition Specialist (Contract)
Calix
06.2021 - 02.2022
- Supported recruiters with screening, scheduling, and communications with candidates
- Coached candidates through interview process, offering valuable feedback and guidance for success in securing desired roles.
- Built strong relationships with hiring managers, ensuring clear communication and alignment on job requirements.
- Enhanced candidate experience by streamlining interview and onboarding processes.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Improved organizational interview scheduling system, resulting in improved accessibility and efficiency.
Service Coordinator
Engineering Excellence
05.2018 - 12.2018
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Managed high volumes of client requests, ensuring timely and effective service delivery.
- Initiated contact with clients to schedule bi-annual maintenance and followed up to confirm appointments before appointments and survey client experience when work was completed.
- Gathered, organized and input information into digital database.
Wholesale Customer Service Representative
LEM Products
06.2016 - 08.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Streamlined wholesale ordering processes and issuing of RMAs for improved efficiency and reduced wait times.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business and exceeded performance metrics consistently earning a reputation for exceeding service standard goals.
Lead Recruiting Consultant (Contract)
Kroger Company, Via Aquarius Professional Staffing
03.2016 - 06.2016
- Lead consultant for Kroger Process Improvement Team responsible for transitioning recruiting operations to centralized recruitment center
- Improved operational efficiency by analyzing processes and implementing strategic changes.
- Implemented continuous improvement strategies that led to significant enhancements in overall productivity levels.
- Implemented processes and procedures to improve overall efficiency in operations.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Spearheaded standardization efforts across various functions, creating consistent procedures that yielded measurable results in operational efficiency.
Logistics Coordinator
Taylor Logistics
08.2014 - 03.2016
- Developed relationships with key vendors, securing preferential treatment in pick-up and delivery appointments
- Coordinated with warehouse to ensure timely delivery of goods, minimizing stockouts.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck transport to maximize productivity and maintain organized calendar.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Customer Service Coordinator
Ryder Systems Inc.
09.2011 - 03.2014
- Answered questions and provided information regarding scheduling preventative maintenance, repairs, tow-ins, diagnostic testing, or recalls.
- Recognized by management for outstanding performance as a Customer Service Coordinator during annual performance reviews throughout tenure at company.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction as well as through competent customer service, prompt problem-solving, and prioritizing customer satisfaction and loyalty.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Facilitated communication between customers, technicians, and shop management to ensure a seamless service experience for all parties involved.
- Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
Education
BBA - Organizational Management
University of Arizona - Global Campus
Tucson, AZ05.2024
Skills
- Applicant Tracking Systems (ATS): Workday, Taleo, Quip
- Scheduling Software: GoodTimes, MS Outlook, Google Calendar
- Microsoft Office Suite (Word, Excel, Access, Powerpoint, Outlook)
- Google Office Suite (Docs, Sheets, Slides, Gmail, Calendar)
- Remote Conferencing and Communication: Slack, Messenger, Zoom, Google Meet
- Recruitment and Talent Acquisition
- In-Person and Telephone Interviewing
- Pre-Employment Drug Screening and Background Checks
- New Hire Onboarding
- Candidate and Data Tracking, Documentation and Recordkeeping
- Written and verbal communication including Business Correspondence Writing
- Calendar Management
- Goal-Oriented, professionalism, self-motivated, adaptability and time management
- Problem-solving abilities
- Providing candidates with exceptional candidate experiences
Accomplishments
- Awarded the Ryder "Rental Masters" Scholarship in March, 2013.
- Collaborated with team of 8 in the successful development of the recruiting transition from store-level to off-site department for The Kroger Company.
- Received special recognition at both Calix and Slack for the development of an improved interviewer scheduling system to reduce missed, declined, and rescheduled interviews with candidates.
- Lead planning and execution of a global team-building workshop for Slack.
- Received special recognition at LEM Products for increasing efficiency by reducing order entry from 48 to 12 hours from receipt and reducing RMA processing from 48 to 6 hours from receipt.
Certification
- Learning LinkedIn Recruiter, LinkedIn - December 2023
- Working More Effectively with Different Personalities, LinkedIn- December 2023
- How to Deliver Exceptional Customer Service Training - September 2015
- Certified Transportation Brokerage 101, TIA (Transportation Intermediaries Association - September 2015
- Ethics in Transportation Logistics, TIA (Transportation Intermediaries Association - September 2015
Timeline
Recruitment Coordinator
VitalHire
11.2022 - 02.2023
Recruiting Coordinator (Contract)
Slack, A Salesforce Company
04.2022 - 10.2022
Talent Acquisition Specialist (Contract)
Calix
06.2021 - 02.2022
Service Coordinator
Engineering Excellence
05.2018 - 12.2018
Wholesale Customer Service Representative
LEM Products
06.2016 - 08.2017
Lead Recruiting Consultant (Contract)
Kroger Company, Via Aquarius Professional Staffing
03.2016 - 06.2016
Logistics Coordinator
Taylor Logistics
08.2014 - 03.2016
Customer Service Coordinator
Ryder Systems Inc.
09.2011 - 03.2014
BBA - Organizational Management
University of Arizona - Global Campus