Summary
Overview
Work History
Education
Skills
Traits
Additional Information
Timeline
Generic

Autumn Wesley

Wichita

Summary

Dynamic and dedicated professional with a strong foundation in customer service and sales, complemented by extensive academic pursuits in pharmacy technology and real estate. Graduate of Wichita East High School, recognized as a Kansas Honors Scholar, and actively involved in community service initiatives totaling over seventy hours. Proven track record of excellence at T-Mobile, achieving top sales performance and consistently ranking among the company's elite. Passionate about continuous learning and community engagement, with aspirations to leverage diverse skills in future career endeavors.

Overview

8
8
years of professional experience

Work History

Receiving Technician

Fagron Sterile Services
01.2025 - Current
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

T-Mobile Virtual Retail Sales Consultant

T-Mobile Call Center
01.2023 - 01.2024
  • Recruit new customers to T-Mobile service
  • Provide accurate billing information and solutions for consumer
  • Actively deepen relationships with customers
  • Provide accurate feedback on consumer account
  • Utilize all systems including: Atlas, Samson, C2, and Grand central, Dash microsoft systems (outlook, word, excel, etc.)
  • Communicate with national leadership on feedback with roles and promotions
  • Collaborate with teams to orchestrate strong sales tactics
  • Measure reports and sale performance
  • Verify and protect customer information

T-Mobile Expert

T-Mobile Call Center
11.2020 - 01.2023
  • Provide professional and positive customer service
  • Ensure that the consumers experience was remembering and helpful
  • Actively deepen relationships with customer
  • Provide accurate feedback on consumer account
  • Utilize all systems including: Atlas, Samson, C2, and Grand central, microsoft systems (outlook, word, excel, etc.)

Mobile Expert

T-Mobile, Wireless Vision
07.2020 - 11.2020
  • Provide professional and positive customer service
  • Ensure that the consumers experience was remembering and helpful
  • Reach a sales goals
  • Create a clientele profile and actively schedule appointments
  • Provide accurate feedback on merchandise
  • Maintain organization throughout store
  • Utilize all systems including: Quickview, Watson, Rebellion, and the Hub
  • Actively use teamwork

Sales Associate

Von Maur
02.2019 - 07.2020
  • Provide professional and positive customer service
  • Ensure that the consumers experience was remembering and helpful
  • Reach a sales quota
  • Create a clientele profile and actively stay in touch with clients
  • Provide accurate feedback on merchandise
  • Maintain organization throughout the department
  • Utilize the register and the systems within it (ex. POS System)
  • Actively use teamwork

Seasonal Cashier

Kwik Shop, Wichita KS
10.2019 - 12.2019
  • Provide professional and positive customer service
  • Actively utilize shift checklist
  • Accurately count and utilize money
  • Continue to ensure laws and regulations are being kept
  • Maintain organization and cleanliness
  • Ensure all merchandise is stocked

Host

Carlos O'Kelly's, Wichita KS
12.2018 - 02.2019
  • Provide professional and positive customer service
  • Effectively and efficiently sit guest
  • Utilize teamwork
  • Take in over the phone orders
  • Ensure clean and stocked stations for servers

Team member/Manager

Burger King, Wichita KS
06.2017 - 12.2018
  • Provide professional and positive customer service
  • Handle and count money accurately
  • Prepare and serve food
  • Expedite food and beverages
  • Efficiently utilize drive-thru software
  • Effectively follow the safety top 12 checklist
  • Clean all equipment
  • Manage a team

Education

Graduated -

Wichita East High School
05.2019

PhT Technical Degree - Pharmaceutical Medicine

Wichita Technical Institute
05-2025

Skills

  • Strong Communication
  • Ability to work under pressure
  • Leadership
  • Proficient in acquiring new skills
  • Multi-tasking
  • Exceptional client support
  • Proficient in organization
  • Background knowledge of Microsoft software: Word, Excel and Office
  • Shipping and receiving
  • Product knowledge
  • Heavy lifting
  • Forklift operation
  • Attention to detail

Traits

  • Ambitious
  • Responsible
  • Motivated
  • Determined - can follow through on all tasks
  • Professional
  • Positive
  • Helpful

Additional Information

one son named Tazzmen Frierson, Wichita, KS, 70, Empty Bowls Foundation, Creating care packages for homeless communities, Donating homemade quilted blankets for children with cancer, Participating in the Pancake Feed For Elders in the downtown district, Collectively organizing social events, Top third expert to sell the most AALs in 2021, Q1 2022, Q2 2023 and Q3 2023 winners circle for performance, Top 10% of the company in sales for Q3 winners circle, 5 years of customer service

Timeline

Receiving Technician

Fagron Sterile Services
01.2025 - Current

T-Mobile Virtual Retail Sales Consultant

T-Mobile Call Center
01.2023 - 01.2024

T-Mobile Expert

T-Mobile Call Center
11.2020 - 01.2023

Mobile Expert

T-Mobile, Wireless Vision
07.2020 - 11.2020

Seasonal Cashier

Kwik Shop, Wichita KS
10.2019 - 12.2019

Sales Associate

Von Maur
02.2019 - 07.2020

Host

Carlos O'Kelly's, Wichita KS
12.2018 - 02.2019

Team member/Manager

Burger King, Wichita KS
06.2017 - 12.2018

Graduated -

Wichita East High School

PhT Technical Degree - Pharmaceutical Medicine

Wichita Technical Institute

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