Autumn West
Auburn,AL
Summary
Results-driven professional experienced in banking, financial services, sales, and business development. Expertise in fostering client relationships, understanding customer needs, and providing tailored solutions. Committed to driving performance and delivering exceptional service in dynamic environments.
Overview
7
7
years of professional experience
Work History
Sales and Marketing Manager
Park Crest Event Facility
Hoover, AL
03.2026 - Current
- Developed and implemented marketing initiatives, maintained CRM records, and analyzed sales activity to increase lead conversion and business growth.
- Managed client relationships from initial inquiry through contract execution, delivering exceptional customer service and exceeding sales goals.
- Coordinated contracts, proposals, scheduling, and vendor communications, effectively managing multiple priorities in a fast-paced, customer-focused environment.
Client Services Assistant
SageSpring Wealth Partners
Homewood, AL
12.2025 - 03.2026
- Delivered exceptional client service by assisting with account requests, scheduling appointments, and acting as primary contact for daily inquiries, enhancing client satisfaction.
- Coordinated client communications, managed calendars, and streamlined workflows for financial advisors in fast-paced office, ensuring timely responses and organized operations.
- Prepared and processed financial paperwork, maintained confidential client records, and ensured accuracy and compliance with firm procedures.
Catering and Marketing Director
Waldo's Chicken and Beer
Birmingham, AL
07.2022 - 01.2026
- Increased monthly catering revenue from approximately $5,000 to over $15,000 through strategic sales efforts, community partnerships, and targeted marketing initiatives.
- Cultivated relationships with corporate clients, community organizations, and local businesses, resulting in increased repeat business and new customer acquisitions.
- Coordinated catering sales, client contracts, event logistics, and team efforts, ensuring exceptional customer service and streamlined operations.
Teller
Wells Fargo
Auburn, AL
08.2019 - 07.2020
- Developed trusted customer relationships by providing personalized financial solutions, resolving account concerns, and educating clients on banking products and digital services.
- Processed deposits, withdrawals, payments, and transfers while ensuring compliance with banking regulations and security standards.
- Balanced cash drawers and maintained transaction records while delivering exceptional service in a fast-paced, team-oriented environment.
Education
Bachelor of Science - Elementary Education
University of Alabama At Birmingham
Birmingham, AL04-2024
Skills
- Sales & Business Development
- Business growth and retention
- Customer Service Excellence
- Social media management
- Relationship Management
- Team leadership
- Financial & Administrative Accuracy
- Problem Solving & Communication
Timeline
Sales and Marketing Manager
Park Crest Event Facility
03.2026 - Current
Client Services Assistant
SageSpring Wealth Partners
12.2025 - 03.2026
Catering and Marketing Director
Waldo's Chicken and Beer
07.2022 - 01.2026
Teller
Wells Fargo
08.2019 - 07.2020
Bachelor of Science - Elementary Education
University of Alabama At Birmingham