AUTUMN WILLIAMS
Summary
Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings. A retail professional with extensive experience in managing sales teams and driving business growth. Possesses expertise in customer relations and inventory management, with reputation for reliability and adaptability.
Overview
4
4
years of professional experience
Work History
Retail Sales Manager
Zumiez
12.2021 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Answered questions about store policies and addressed customer concerns
- Developed professional relationships with customers to increase loyalty, retention, and rapport
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Prioritized helping customers over completing other routine tasks in store
Dunkin
Dunkin' Donuts
05.2024 - 12.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
Disney College Program Intern
Disney
10.2023 - 05.2024
- Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed
- Provided exceptional customer service to guests while ensuring safety protocols were met
- Maintained a positive attitude and professional demeanor at all times
- Resolved customer complaints quickly and effectively while maintaining professional demeanor
- Lead tours for guests throughout the theme park and provided information regarding attractions and history of the parks
- Monitored crowd control measures around popular attractions or shows in order to ensure safety of guests
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits
Babysitter
Babysit
01.2021 - 10.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs
- Assisted with meal preparation, light housekeeping, and laundry to support the family with additional chores
- Developed games and activities using arts and crafts to support learning and verbal skills
- Transported children to and from activities using a personal or family vehicle
- Communicated positively with children and guardians
- Taught children basic life skills, manners, and personal hygiene
- Helped children complete homework assignments and school projects
- Played games, worked on puzzles, and read books to young children
- Encouraged children to be understanding and patient with others
Server
Maggie Mcfly
10.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Inspected dishes and utensils for cleanliness
Team Leader/Lead Court Monitor
Thrillz Trampoline Park
05.2022 - 09.2022
- Trained staff members on conducting events and following safety procedures
- Enforced gymnasium policies, such as no foul language, taunting, or poor sportsmanship, are in place to maintain a respectful playing atmosphere
- Effectively noted particular rulings, comments, and data as requested
- Kept games moving by maintaining game rules and managing game conflicts
- Managed over 100 kids a day
Education
No Degree - Nursing
Naugatuck Valley Community College
Waterbury, CT05-2029
High School Diploma - Culinary
Danbury High School
Danbury, CT06.2022
Skills
- Customer service
- Sales expertise
- Management
- Strong teamwork
- Exceptional communication
- Attention to detail
- Patience and empathy
- Reliability and punctuality
- Friendly, positive attitude
- Hospitality service expertise
Timeline
Dunkin
Dunkin' Donuts
05.2024 - 12.2024
Disney College Program Intern
Disney
10.2023 - 05.2024
Server
Maggie Mcfly
10.2022 - 03.2023
Team Leader/Lead Court Monitor
Thrillz Trampoline Park
05.2022 - 09.2022
Retail Sales Manager
Zumiez
12.2021 - Current
Babysitter
Babysit
01.2021 - 10.2023
High School Diploma - Culinary
Danbury High School
No Degree - Nursing
Naugatuck Valley Community College