AUTUMN SKY REID
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Master Esthetician
Ageless Skin Science + Anti Aging Health
09.2022 - Current
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Created repeat business by developing long-term relationships with regular customers.
Lead/Key Makeup Artist - Seasonal
Insominiac Events
06.2018 - Current
- Monitor schedules and show flow progress, ensure all work is done before doors open
- Direct POC to liaison to show lead/manager
- Talent search to onboard new artists for events
- Assign makeup looks to specific artists based on strengths and weaknesses
Process Assistant - Supervisor
Amazon
08.2017 - 10.2022
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintain the accuracy and integrity of the station trailer yard through meticulous attention to detail and daily yard audits
- Consolidate information from different sources to determine daily trailer pool requirements, trailer flow in yard, and generate daily reports to support business needs.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
Cashier
Fred Meyer
09.2015 - 08.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in drawers at beginning and end of each shift.
Education
Master Esthetician License - Master Esthetician
Fosbre Academy
Olympia, WA09.2022
Makeup Artistry -
School of Make-Up & Cosmetology
Seattle, WA2018
High School Diploma -
Curtis Senior High School
University Place, WA2014
Skills
- Exceptional Communicator
- Time Management Skills
- Adapt to Diverse Groups
- Time Management
- Teamwork and Collaboration
- Complex Problem-Solving
Timeline
Master Esthetician
Ageless Skin Science + Anti Aging Health
09.2022 - Current
Lead/Key Makeup Artist - Seasonal
Insominiac Events
06.2018 - Current
Process Assistant - Supervisor
Amazon
08.2017 - 10.2022
Cashier
Fred Meyer
09.2015 - 08.2017
Master Esthetician License - Master Esthetician
Fosbre Academy
Makeup Artistry -
School of Make-Up & Cosmetology
High School Diploma -
Curtis Senior High School
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