Autymn Bach
Fort Worth,TX
Summary
Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills. Organized and motivated individual adept at time management and organization. Seeking entry-level opportunities to enhance abilities and contribute to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Specialist
Circle Ten Council
Dallas , TX
2014.06 - 2024.07
- Instructed courses, orchestrated activities, and supervised day-to-day operations.
- Maintained high-quality standards while efficiently managing schedules to ensure audience satisfaction.
- Identified and resolved issues to support program participants.
- Fostered effective relationships with campers, parents, and other camp counselors by employing active listening and dynamic interpersonal skills.
- Organized and oversaw group activities for campers and counselors.
- Established and enforced emergency procedures at the camp, promoting a secure environment for all individuals.
- Increased preparedness for emergencies in recreational areas by inspecting safety equipment and implementing necessary improvements.
- Enhanced camper program by effectively communicating their needs, progress, and attitudes in weekly staff meetings resulting in proactive program adjustments.
- Provided guidance and support to training camp staff, ensuring knowledge of programs and procedures.
- Coordinated resources for program implementation, including personnel and materials.
Office Manager
Dr. Sheri J. Robson
Athens , TX
2022.12 - 2024.04
- Reviewed charts before appointments to ensure the accuracy of patient information entered into the EHR system.
- Ordered contact lenses for patients according to their prescription needs.
- Adhered strictly to all applicable state laws governing optometric practice.
- Organized inventory according to product type and manufacturer specifications.
- Repaired broken frames using specialty tools and equipment.
- Greeted patients warmly upon arrival at the office or store location.
- Processed payments for products purchased by customers.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided recommendations on eye care products including cleaning solutions and lens cases.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Monitored patient progress while wearing new lenses or frames.
- Adjusted eyewear for proper fit and comfort level.
- Conducted follow-up calls to ensure customer satisfaction with purchases.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed patient medical records for accuracy, completeness, and compliance with coding regulations.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Processed refund requests timely and accurately, according to established protocols.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Submitted electronic claims to various insurance carriers.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Maintained accurate patient data in the electronic health records system.
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
Server
Film Alley
Weatherford , TX
2019.01 - 2020.01
- Ensured customer satisfaction by promptly refilling drinks and providing additional items such as condiments and napkins.
- Engaged with customers by initiating friendly greetings, providing information about the menu offerings, and recommending daily specials to maximize sales.
- Managed POS terminals to input orders, split bills, and accurately calculate totals.
- Served a high volume of clients with outstanding service.
- Ensured compliance with health department regulations while upholding high sanitation standards.
- Effectively communicated with kitchen staff to address customer allergies and special requests.
- Conducted both opening and closing tasks, including arranging the dining space and replenishing inventory.
- Achieved accuracy in handling cash payments by following company guidelines.
House Manager
D&S Community Services
Denton , TX
2017.10 - 2018.11
- Provided positive reinforcement while teaching life skills on chores and cooking techniques.
- Provided gentle support in resident hygiene and mealtime assistance.
- Maintained confidentiality of residents' information and records, per federal and state regulations.
- Mitigated risk by ensuring regulatory compliance for required licensing.
- Researched and planned enjoyable activities for residents and guests, ensuring fun-filled experiences.
- Ensured compliance with local health and safety regulations at the residence.
- Organized and maintained household inventory records, including supplies and equipment.
Education
Certified Professional Coder - Medical Coding
AAPC
Online2024-05
Associate of Applied Science - Patient Care
Trinity Valley Community College
Athens, TX12.2016
Certified Professional Biller - Medical Billing
AAPC
OnlineSkills
- Report Creation
- Problem-Solving
- Safety and Risk Assessments
- Scheduling Proficiency
- Staff Development/Skill Building
- Tour Activity Oversight/Group Oversight
- Customer Service
- Verbal and Written Communication
- Work Planning and Prioritization
- Relationship Building
- Team Leadership
- Public Speaking
- Microsoft Office
- Friendly, Positive Attitude
- Resource Management
- Volunteer Management
- Program Management
- Document Management
- HIPAA Compliance
- Data Entry
- Medical Terminology
- Insurance Verification
- Records Management
- Multitasking and Organization
Accomplishments
- Ranger Award
Certification
- CPR/First Aid Training
- Red Cross Lifeguard Training
- Red Cross Lifeguard Instructor
- Red Cross Wilderness and Remote First Aid Instructor
- Red Cross BLS Instructor
Timeline
Office Manager
Dr. Sheri J. Robson
2022.12 - 2024.04
Server
Film Alley
2019.01 - 2020.01
House Manager
D&S Community Services
2017.10 - 2018.11
Program Specialist
Circle Ten Council
2014.06 - 2024.07
Certified Professional Coder - Medical Coding
AAPC
Associate of Applied Science - Patient Care
Trinity Valley Community College
Certified Professional Biller - Medical Billing
AAPC
- CPR/First Aid Training
- Red Cross Lifeguard Training
- Red Cross Lifeguard Instructor
- Red Cross Wilderness and Remote First Aid Instructor
- Red Cross BLS Instructor
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