Auveon Waddell
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx Grounds
10.2022 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Inventory Associate
PICS Inventory
12.2021 - 10.2022
- Performed physical inventory counts to ensure accuracy of inventory records.
- Participated in physical inventory counts to keep information accurate and current.
- Performed scheduled inventory counts and supply audits.
Sales Associate/Dog Bather
PetSmart
01.2020 - 08.2021
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Greeted customers warmly upon arrival.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Performed dog brushing services including dematting and flea treatments.
- Evaluated customer's instructions for grooming their pet accurately.
- Provided nail trims and ear cleaning as requested by the customer.
- Maintained cleanliness of the facility at all times.
- Ensured safety protocols were followed throughout the grooming process.
- Monitored animals for signs of distress or discomfort during bath time.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Applied flea treatments as instructed by the owner.
- Toweled off pets after baths to remove excess water from fur coat.
- Brushed out mats from fur coats using proper techniques.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Kept records of services provided to each pet in order to ensure accuracy in billing customers.
- Inspected tools and equipment before use to ensure they are safe for use on animals.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Delivered excellent service to pet owners to drive repeat business.
Receptionist/Record Keeper
Comfort Facilitators
06.2019 - 01.2020
- Maintained accurate records of employee information and documentation.
- Answered inquiries from internal and external customers regarding record status.
- Organized physical archives, including labeling, sorting, indexing and cataloguing items.
- Archived inactive files according to established guidelines.
- Updated existing records with new information as needed.
- Managed confidential information securely in accordance with company policy.
Sales Associate
Metro PCS
01.2019 - 05.2019
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
Billing Specialist
LaDawn Services/LDS Printing
05.2016 - 05.2018
- Investigated and resolved issues to maintain billing accuracy.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Resolved reimbursement discrepancies by analyzing information and notifying manager
Education
High School Diploma -
Henrico High School
Richmond, VA06.2019
Skills
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Conflict Resolution
- Reliable and Trustworthy
- Detail-Oriented
- Customer Service
- Communication
- Multitasking
- Teamwork
- Adaptability
Timeline
Package Handler
FedEx Grounds
10.2022 - Current
Inventory Associate
PICS Inventory
12.2021 - 10.2022
Sales Associate/Dog Bather
PetSmart
01.2020 - 08.2021
Receptionist/Record Keeper
Comfort Facilitators
06.2019 - 01.2020
Sales Associate
Metro PCS
01.2019 - 05.2019
Billing Specialist
LaDawn Services/LDS Printing
05.2016 - 05.2018
High School Diploma -
Henrico High School