Summary
Overview
Work History
Education
Skills
Timeline
Generic

Auwwahu Pierce

Big Pine,CA

Summary

Healthcare professional with strong background in patient admission processes, medical terminology, and insurance verification. Skilled in accurate data entry and maintaining confidentiality in fast-paced environment. Focused on team collaboration and adapting to shifting priorities, ensuring seamless operations and patient satisfaction. Dependable and results-driven, with effective communication and problem-solving abilities.

Healthcare professional prepared to excel in facilitating patient admissions in fast-paced ER setting. Proven ability to manage administrative tasks while ensuring patient comfort and data accuracy. Known for strong team collaboration and adaptability to changing situations, ensuring seamless operations and patient satisfaction.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

ER Admitting Clerk

Southern Inyo Hospital
04.2024 - Current
  • Provided exceptional customer service, addressing any concerns or questions from patients and family members during the admission process.
  • Assisted with patient discharge processes, ensuring clear communication of follow-up care instructions and scheduling of necessary appointments.
  • Consistently achieved departmental performance metrics for speed and accuracy of registrations.
  • Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
  • Collaborated with medical staff to coordinate bed assignments and expedite patient transfers within the emergency department.
  • Streamlined patient registration process by implementing efficient data entry techniques and utilizing electronic health record systems.
  • Reduced waiting times for patients by effectively managing workloads and prioritizing urgent cases.
  • Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
  • Simplified billing processes by diligently verifying insurance coverage eligibility before submitting claims for medical services rendered in the emergency room.
  • Handled high-pressure situations calmly, effectively managing multiple tasks while maintaining a professional demeanor throughout busy shifts in the emergency room.
  • Enhanced patient satisfaction with timely and accurate registration of personal information and insurance details.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Processed medical insurance claims and payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Received and routed laboratory results to correct clinical staff members.

In Home Support Services

Private Care Giver
11.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Clerical Receptionist

Big Pine Paiute Tribe
06.2023 - 09.2023
  • Mitigated potential conflicts by swiftly resolving any scheduling issues that arose due to double-booked appointments or miscommunications between team members regarding availability.
  • Contributed to cost reduction measures by monitoring office supplies inventory and making informed purchasing decisions based on usage trends.
  • Regularly updated contact lists and information databases to ensure accessibility of current and accurate details for relevant parties involved in ongoing projects or initiatives.
  • Demonstrated adaptability and a keen attention to detail when supporting special projects, ensuring timely completion with minimal supervision from management staff.
  • Increased efficiency of document processing by accurately scanning, filing, and cataloging materials in a timely manner.
  • Supported human resource department activities such as recruiting efforts, onboarding new employees, and maintaining employee files organized for easy access.

Admissions Assistant

Britt's Diesel
04.2022 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

High School Diploma -

Big Pine Unified School District

Skills

  • Check Payment Processing
  • HIPAA compliance
  • Insurance verification
  • Medical billing
  • Clinical documentation
  • Compassionate patient care
  • Healthcare ethics
  • Disaster response
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Patient confidentiality
  • Patient registration
  • Scheduling appointments
  • Multitasking
  • Adaptable and flexible
  • Excellent communication
  • Computer proficiency
  • Insurance authorizations
  • Patient care coordination
  • Clerical skills

Timeline

ER Admitting Clerk

Southern Inyo Hospital
04.2024 - Current

In Home Support Services

Private Care Giver
11.2023 - 03.2024

Clerical Receptionist

Big Pine Paiute Tribe
06.2023 - 09.2023

Admissions Assistant

Britt's Diesel
04.2022 - 10.2022

High School Diploma -

Big Pine Unified School District