Ava Alexander
Irvine,CA
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
4
4
years of professional experience
Work History
Volunteer
Kaiser Permanente
Irvine, California
07.2024 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Collaborated with other volunteers to create a positive work environment.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Cashier
Dicks Sporing Goods
Mission Viejo
11.2021 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Learned roles of other departments to provide coverage and keep store operational.
Food Handler
Big Air Trampoline Park
Laguna Hills, California
04.2021 - 11.2021
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Prepared ingredients for use in menu items such as salads, entrees, soups and desserts.
- Stocked supplies such as food items, beverages and paper goods.
- Organized storage areas to ensure that inventory was properly rotated according to expiration dates.
- Followed health and safety standards for proper food handling techniques.
- Maintained a safe working environment by adhering to all sanitation protocols.
- Operated kitchen equipment including slicers, mixers, grinders and blenders.
- Inspected kitchen equipment for cleanliness prior to use.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
- Packaged take-out orders with appropriate condiments and sides when necessary.
- Received orders from customers in person or over the phone and entered them into the POS system correctly.
- Checked temperatures of freezers, refrigerators and hot holding units on a regular basis.
- Ensured compliance with local health codes regarding proper storage of food products.
Education
Associate of Arts - Psychology
Irvine Valley College
Irvine, CASkills
- Fundraising
- Food Distribution
- Community Engagement
- Recordkeeping
- Volunteer Recruitment
- Answering Phones
- Flexible Schedule
- Positive Attitude
- Disability Awareness
- Adaptability and Dependability
- Teamwork and Collaboration
- Attention to Detail
- Relationship Building
- Professional Appearance
Timeline
Volunteer
Kaiser Permanente
07.2024 - Current
Cashier
Dicks Sporing Goods
11.2021 - Current
Food Handler
Big Air Trampoline Park
04.2021 - 11.2021
Associate of Arts - Psychology
Irvine Valley College