Ava Allison
San Diego,CA
Summary
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with a welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service. Makes sure that all servers are working at a steady pace and help clean tables or set up tables when staff was busy. Work closely with the managers and help whenever possible.
Working as a team member has shown me the skills needed to work at more difficult places. I can be a food runner, an expo, bag online orders, take phone and regular orders, and be able to walk around and help on floor. With all of these skills I hope to be a great asset to any business that likes what I can bring to the table.
Overview
2
2
years of professional experience
Work History
Team Member
Mendocino Farms
San Diego, CA
01.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Attended staff meetings to stay updated on company policies and procedures.
- Participated in training sessions for new employees when needed.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
Hostess
Urge Gastropub
San Diego, CA
02.2022 - 09.2022
- Answered phones promptly to record and confirm reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Monitored dining area to assess server capacity and estimate wait times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
Del Norte High School
San Diego, CA06-2022
Business And Hospitality Management
Palomar College
San Marcos, CASkills
- Table Bussing
- Seating Assignment Preparation
- Reliable and Trustworthy
- Front- and Back-of-House Coordination
- Service-Oriented
- Highly Organized
- Team Player
- Flexible and Adaptable
- Personable and Friendly
- Multitasking and Prioritization
- Customer Interaction
- Guest Experiences
- Menu Memorization
- Food Preparation
- Food Presentation
- Taking Orders
- Liquor Law Compliance
Accomplishments
- Was in Girl Scouts for 8 years.
- Did All Star cheerleading for 6 year and made it to nationals twice.
- Babysat for parents friends.
Timeline
Team Member
Mendocino Farms
01.2023 - Current
Hostess
Urge Gastropub
02.2022 - 09.2022
High School Diploma -
Del Norte High School
Business And Hospitality Management
Palomar College