Ava Alston-Lopez
Fort Deli
FORT MONTGOMERY,NY
3
years of professional experience
Dedicated customer service employee with proven skills in customer engagement and teamwork. Known for maintaining cleanliness and efficiently managing busy environments, ensuring a positive experience for all patrons.
Work History
Ice Cream Server
3 Months- Provided exceptional customer service while serving ice cream and desserts.
- Assisted customers in selecting flavors and toppings based on preferences.
- Operated cash register, accurately processing transactions and handling payments.
- Maintained cleanliness and organization of serving area for optimal efficiency.
Ice Cream Server
3 Years 3 Months- Independently managed the shop during shifts while ensuring timely service during peak hours.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Trained new staff on equipment usage and customer interaction best practices.
Busser
6 Months- Coordinated with kitchen staff to manage dish availability and streamline table turnover
- Assisted wait staff by clearing tables efficiently, ensuring prompt service during peak hours
- Maintained cleanliness of dining area, adhering to sanitation standards and enhancing guest experience
Education
High School Diploma
Bachelor of Science - Theatre
Skills
Client interaction
Serving
Emotional intelligence
Cleaning and sanitizing
Team leadership
Food safety practices
Teamwork
Independence
Patience and empathy
Accomplishments
President of Town of Highlands United Youth, made impactful efforts to better the community through community service, including organizing events and fundraisers and volunteering at hospitals, churches, food banks, and more
Earned the Youth Leadership Award in 2024 from
Assemblyman Chris Eachus
Timeline
Ice Cream Server
Fort Deli
05.2026 - 08.2026Read More
Busser
Restaurant 1915
07.2024 - 01.2025Read More
Ice Cream Server
The Ice Cream Shoppe
05.2023 - 08.2026Read More
University At Albany
Bachelor of Science from Theatre
Read More
James I. O'Neill High School
High School Diploma
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