Ava Armijo
Isleta Resort & Casino
Albuquerque,NM
6
years of professional experience
Motivated and highly organized entertainment operations specialist with experience coordinating live performances, artist relations, contracts, hospitality logistics, and event execution within a fast-paced resort and casino environment. Skilled in managing multiple priorities, supporting event operations from initial planning through execution, and collaborating with artists, vendors, and cross-functional teams. Proven ability to maintain strong attention to detail, solve problems effectively, and deliver exceptional service standards while supporting successful guest experiences.
Work History
Marketing Coordinator - Entertainment
7 Months- Manage entertainment operations for concerts and live performances by overseeing artist contracts, show advances to include hospitality and production needs, and event logistics from planning through execution.
- Collaborate with cross-functional teams, vendors, and entertainment partners to coordinate operational, hospitality, and production requirements for live events.
- Manage multiple entertainment projects simultaneously while maintaining detailed records, timelines, and communication in a fast-paced, deadline-driven environment.
- Coordinate artist accommodations, transportation, credentials, and production requirements while ensuring contractual obligations are fulfilled.
- Assist with entertainment administrative processes by maintaining contract documentation, tracking invoices, assisting with purchase requisitions, and supporting accurate processing of departmental expenses.
Family Intervention Specialist
4 Months- Build strong client relationships by assessing needs, connecting individuals with community resources and reducing barriers and improve overall family stability.
- Built strong client relationships through needs assessment, connection to community resources, and barrier reduction, enhancing overall family stability.
- Maintained confidential client records and managed diverse caseload while collaborating with interdisciplinary teams to deliver strengths-based, client-centered support.
Trainer / Server
3 Years 4 Months- Cultivated communication skills through daily interactions with diverse guests, ensuring needs were met in fast-paced, high-volume restaurant environment.
- Enhanced teamwork and collaboration by closely working with staff to deliver efficient, high-quality service.
- Trained new servers on company policies, service standards, POS procedures, and front-of-house operations to ensure consistent service quality.
Shift Lead
1 Year 1 Month- Established strong customer service, teamwork, and professionalism skills in fast-paced food and beverage environment.
- Supervised team members as Manager on Duty by overseeing daily operations, resolving customer concerns, assisting with opening and closing procedures, and ensuring quality, cleanliness, and guest service standards were met.
Education
Bachelor of Arts - Sociology
- Dual Minors in Communication and Family & Child Studies
- GPA: 3.64 GPA | Honors: Cum Laude
- Study Abroad: Valencia, Spain — Communication Studies
Skills
Entertainment Operations & Event Coordination
Event management
Project Management & Timeline Execution
Artist
Vendor & Cross-Functional Communication
Attention to Detail in High-Stakes Settings
Time Management & Ability to Manage Multiple Priorities
Adaptability & Problem-Solving in Fast-Paced
High-Pressure Environments
Teamwork and collaboration
Timeline
Marketing Coordinator - Entertainment
Isleta Resort & Casino
01.2026 - CurrentRead More
Family Intervention Specialist
PB&J Family Services
08.2025 - 12.2025Read More
Trainer / Server
Flying Star Cafe
04.2022 - 08.2025Read More
Shift Lead
Keva Juice
06.2020 - 07.2021Read More
University of New Mexico
Bachelor of Arts from Sociology
Read More