Ava Arnold
Tahoe City,CA
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business student with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Management Assistant
Haney Property Management
Tahoe City, CA
05.2023 - 08.2024
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled resident complaints and expedited maintenance requests.
- Oversaw daily operations, maintenance, and administration of various properties.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
Office Assistant
Welling Constuction
Tahoe City, CA
12.2021 - 07.2022
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Developed organizational filing systems for confidential customer records and reports.
- Managed daily office operations and maintained a clean and efficient workspace.
- Processed and prepared business or government forms and expense reports.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Copied, sorted and filed records of office activities and business transactions.
Front Desk Receptionist
Truckee River Rafting
Tahoe City, CA
06.2018 - 07.2022
- Input customer data into reservation systems and updated to reflect changes.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Compiled and prepared reports and documents as requested.
- Scheduled and confirmed appointments for clients and staff.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Bachelor of Science - Business Administration And Marketing
Chapman University
Orange, CA05-2026
High School Diploma -
North Tahoe High School
Tahoe City, CA06-2022
Skills
- Space planning
- Budget preparation
- Strong negotiation
- Scheduling appointments
- Property maintenance
- Preparing property agreements
- Complaint resolution
- Scheduling
- Account updating
- Sales expertise
- Time management
- Verbal and written communication
- Microsoft Excel
- Punctuality and reliability
- Organizing and categorizing
- Data entry
- Spreadsheet creation
- Filing and data archiving
Certification
- Sustainability: Impact, Value (s), Innovation, and Growth
- Legal Tech and AI for lawyers, law students and professional
Affiliations
- Operations Coordinator and Volunteer Coordinator for Non Profit Group, Camp Kesem
References
References available upon request.
Timeline
Property Management Assistant
Haney Property Management
05.2023 - 08.2024
Office Assistant
Welling Constuction
12.2021 - 07.2022
Front Desk Receptionist
Truckee River Rafting
06.2018 - 07.2022
Bachelor of Science - Business Administration And Marketing
Chapman University
High School Diploma -
North Tahoe High School
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