Summary
Overview
Work History
Education
Skills
Timeline
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Ava Augustine

Hartford

Summary

Motivated and compassionate professional with hands-on experience in both retail and community outreach, currently pursuing a degree in Social Work, with the goal of becoming a school counselor. Skilled in communication, relationship-building, and youth-centered advocacy, with a strong passion for empowering adolescents—particularly those from low-income backgrounds or the foster care system. Proven ability to engage diverse communities through civic campaigns and service initiatives, while also developing practical problem-solving and support skills in fast-paced, customer-facing environments. Dedicated to creating safe, supportive spaces where young people can grow, thrive, and achieve their full potential.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Once Upon a Child
Wethersfield
07.2022 - 10.2024
  • Stocked shelves with merchandise in compliance with company standards.
  • Created price tags and signage for new merchandise.
  • Maintained cleanliness through regular sweeping, dusting, and mopping.
  • Guided customers in product selection to enhance shopping experience.
  • Resolved customer complaints to uphold service quality.
  • Executed cashier responsibilities, including payment processing and receipt issuance.

Summer Intern

Community Renewal Team
Hartford
07.2020 - 07.2021
  • Executed job readiness training via structured online workshops.
  • Researched civic engagement trends to enhance outreach strategies.
  • Designed and launched local civic engagement campaigns, including a yard sign initiative.
  • Promoted Census participation and voter turnout among Hartford residents through targeted messaging.
  • Created and scheduled social media content to bolster awareness campaigns.
  • Assisted in planning and executing virtual and in-person community events.
  • Collaborated with team members on outreach while independently managing tasks.
  • Cultivated strong relationships with peers and supervisors.

Education

Bachelor of Arts - Pre-Social Work

Central Connecticut State University
New Britain, CT
07.2025

High School Diploma -

Canton High School
Canton, CT
06-2023

Skills

  • Team collaboration and support
  • Time management and prioritization
  • Adaptability and flexibility
  • Customer service excellence
  • Attention to detail
  • Emotional intelligence
  • Verbal and written communication
  • Critical thinking

Timeline

Retail Sales Associate

Once Upon a Child
07.2022 - 10.2024

Summer Intern

Community Renewal Team
07.2020 - 07.2021

Bachelor of Arts - Pre-Social Work

Central Connecticut State University

High School Diploma -

Canton High School