Goal-oriented individual seeking experience working with children in a professional setting. Always ready to step in and positively impact work environment. Looking to expand my knowledge for future career in communication sciences and disorders.
Overview
3
3
years of professional experience
Work History
Sales Associate
GNC
12.2023 - Current
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Waitress
The New Pittston Diner
05.2023 - 12.2023
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Met with chef to review daily specials and menu changes.
Cashier
Shoprite Store
01.2021 - 04.2022
Monitored self-checkout systems and provided help in resolving complex problems.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Master of Science - Communication Sciences And Disorders
Marywood University
Scranton, PA
05.2027
High School Diploma -
Old Forge Junior Senior High School
Old Forge
06.2022
Associate of Arts - Professional Studies
Lackawanna College
Scranton, PA
05.2022
Skills
Customer Service
Reliable and Responsible
Meeting deadlines
Excellent people skills
Positive Customer Engagement
Languages
ASL
Limited Working
Timeline
Sales Associate
GNC
12.2023 - Current
Waitress
The New Pittston Diner
05.2023 - 12.2023
Cashier
Shoprite Store
01.2021 - 04.2022
Master of Science - Communication Sciences And Disorders