Ava Barkhoefer
Tualatin
Summary
Accomplished retail and food service professional with 3+ years of experience in customer-facing roles. Proficient in cash handling, inventory control, and sales techniques. Skilled in providing exceptional customer service, maintaining a clean and organized environment, and collaborating with team members to achieve daily sales goals. Currently pursuing a Bachelors degree in Design and Innovation Management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Advisor/Task Associate
Ulta
09.2023 - 08.2024
- Working summers as well
- (June 2025- September 2025)
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
- Demonstrated expertise in product features, benefits, and usage to effectively communicate value to customers
- Maintained an organized and visually appealing store layout to enhance the overall shopping experience
- Assisted in inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Maintained accurate inventory records by regularly conducting stock counts and reconciling discrepancies
- Worked closely with team members to organize backroom storage areas for easy access during restocking activities
Busser/Host/Food Runner
Old Spaghetti Factory
01.2023 - 08.2023
- Assisted servers in delivering food and beverages to customers, maintaining a smooth flow of service
- Maintained cleanliness of dining area by promptly cleaning spills, removing used plates and utensils, and replenishing supplies as needed
- Provided exceptional customer service by promptly responding to guest requests and inquiries
- Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Managed multiple tasks simultaneously during busy periods while maintaining a high level of professionalism
Crew Member
Dairy Queen
04.2022 - 01.2023
- Prepared and served food items such as burgers, fries, ice cream treats, and beverages according to company standards
- Maintained cleanliness of dining area, restrooms, and kitchen to ensure a safe and sanitary environment for customers
- Operated cash register accurately and efficiently while handling transactions with accuracy
- Managed inventory levels by monitoring stock levels of ingredients and supplies, ensuring timely replenishment when needed
- Maintained a positive attitude even during high-stress situations to provide excellent customer service at all times
- Closely followed standard operating procedures for food preparation techniques to maintain consistency in taste and quality of products
- Collaborated with the shift manager to resolve any customer complaints or issues promptly and effectively
- Took initiative in learning new tasks quickly such as operating specialized equipment or handling specific product promotions
Education
Bachelor's degree - Design And Innovation Management
Oregon State University
Corvallis, OR06-2028
Skills
- Inventory Control
- Cash Handling
- Sales
- Marketing
- Time Management
- Product Demonstrations
- Customer Service
- Point of Sale
- Problem Solving
- Upselling
- Organizational skills
- Microsoft Software
- Communication skills
Affiliations
- Pawfect Gear Non-Profit
- Pawfect Gear is a Non-Profit Organization I helped run during my first year of college. The company sold bandanas and collars for pets like cats and dogs. We were a student run business and raised over one thousand dollars towards our schools makerspace for business and engineering students. I worked as a marketing associate, in this position, I would help create ads, posters, and would help run our teams social media. In the makerspace during live production, I handled packaging and hand sewing each bandana. We are no longer in business, but our Instagram is still up, to find it, the username is pawfectgear2025.
Certification
- Food Handler
- Driver's License
Timeline
Beauty Advisor/Task Associate
Ulta
09.2023 - 08.2024
Busser/Host/Food Runner
Old Spaghetti Factory
01.2023 - 08.2023
Crew Member
Dairy Queen
04.2022 - 01.2023
Bachelor's degree - Design And Innovation Management
Oregon State University