Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ava Bivins

Lexington,KY

Summary

Dynamic and dedicated professional with a strong background in customer service and relationship building. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Committed to creating positive experiences while ensuring operational efficiency and safety in diverse environments.

Overview

2
2
years of professional experience

Work History

Dance Instructor

Webby Dance Company
06.2025 - Current
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.

Crew Member/Cashier

Panera Bread
10.2024 - 04.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Retail Sales Associate

TJMaxx
04.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Camp Counselor, Summer Sports

5 Seasons Family Sports Club
05.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety and well-being through diligent supervision during activities and downtime.
  • Led groups of children safely through variety of camp activities.
  • Built strong relationships with campers, fostering a positive environment for personal growth and development.
  • Maintained an orderly and safe environment by enforcing camp rules and guidelines consistently across all age groups.
  • Assisted in the organization of special events, creating memorable experiences for campers throughout the summer season.
  • Conducted regular equipment inspections, ensuring the safety of all participants during sports activities.

Education

High School Diploma -

Larry A Ryle Highschool
Union
05-2025

Skills

  • Customer service
  • Organization
  • Relationship building
  • Problem-solving
  • Time management
  • Customer assistance
  • Cash handling
  • Reliability and punctuality
  • Strong communication and interpersonal skills
  • Positive customer engagement

Languages

English
Native or Bilingual

Timeline

Dance Instructor

Webby Dance Company
06.2025 - Current

Crew Member/Cashier

Panera Bread
10.2024 - 04.2025

Retail Sales Associate

TJMaxx
04.2024 - 08.2024

Camp Counselor, Summer Sports

5 Seasons Family Sports Club
05.2023 - 08.2023

High School Diploma -

Larry A Ryle Highschool

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