Ava Bonazzoli
Guilford,CT
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Compassionate professional with background as Private Nanny, specializing in providing individualized care to children of various ages. Strengths include strong communication skills, adaptability to different family environments, and ability to plan educational activities promoting physical, social and cognitive development. Noteworthy impact from previous roles includes fostering positive relationships with families and creating safe, inclusive environments conducive for child growth and development.
Overview
3
3
years of professional experience
Work History
Private Nanny
Brendan Choisnet
Guilford, CT
06.2024 - Current
- Supervised daily activities and routines for children in a nurturing environment.
- Coordinated transportation for school and extracurricular events as needed.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Provided supervision and guidance to ensure safety of children in all situations.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Transported children to and from school, extra-curricular activities and play-dates.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Provided positive reinforcement through rewards systems for good behavior.
- Developed an understanding of each child's individual strengths and weaknesses.
- Administered medication according to parental instructions.
- Provided direct-care services for children of varying ages.
Sales Associate
Designer Shoe Warehouse
Guilford, CT
07.2022 - Current
- Maintained organized displays and ensured merchandise was well-stocked and visually appealing.
- Collaborated with team members to create a positive shopping experience for customers.
- Educated customers on product features, benefits, and care instructions effectively.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Greeted customers and provided exceptional customer service.
- Participated in inventory management by receiving shipments and conducting stock checks.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Adhered to company initiatives and achieved established goals.
- Tracked sales performance metrics to identify trends in market place.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Some College - International Business Management
Lynn University
Boca Raton, FL05-2027
High School Diploma -
Guilford Highschool
Guilford, CT06-2023
Skills
- Family Coordination
- Cash handling
- Flexible schedule
- Goal oriented
- Cleaning techniques
- Decision-making
- Promoting good behavior
- Age-appropriate recreational activities
- Multitasking
- Effective communication
- Time management
- Friendly and outgoing
- Listening skills
- Customer engagement
- Task prioritization
- Verbal/written communication
- Team collaboration
- Transportation safety
- Conflict resolution
- Inventory management
- Stocking and receiving
- Problem-solving skills
Affiliations
- Volunteer- Walk from Obesity Yale New Haven Health
- Volunteer- Food Bank Emanuel Baptist Church
- Volunteer- St. George's Church
Accomplishments
- Deans List, Semester 1, Freshman Year Lynn University
Timeline
Private Nanny
Brendan Choisnet
06.2024 - Current
Sales Associate
Designer Shoe Warehouse
07.2022 - Current
Some College - International Business Management
Lynn University
High School Diploma -
Guilford Highschool
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