Summary
Overview
Work History
Education
Skills
Timeline
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Ava Bradshaw

Wichita

Summary

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Overview

2
2
years of professional experience

Work History

Receptionist

The N Nails and Spa
10.2024 - 06.2025
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Maintained inventory of office supplies, preventing shortages and supporting daily operations.

Store Team Member

Caseys
11.2023 - 10.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.

Sandwich Artist II

Subway
04.2023 - 10.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.

Cafe Team Member

Hesston Bakery and Cafe
01.2023 - 04.2023
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Built and broke down display cases, secured, and returned product to storage space to assist with opening and closing duties.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Determined customer needs, assisted with selection, and promptly served items to foster positive guest experience.
  • Prepared sandwiches, soups, salads and beverages using grill, microwave, and steam tables to promote fresh and quality products.

Education

High School - Untitled

Hesston High School
Hesston, Kansas
05-2024

Bachelor of Arts - Graphic Design

Wichita State University
Wichita, KS
05-2029

Skills

  • Hard-Working
  • Appointment scheduling
  • Greeting and seating clients
  • Office administration
  • Professional demeanor
  • Service-oriented mindset
  • Tech-Savvy
  • Detail Oriented
  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations

Timeline

Receptionist

The N Nails and Spa
10.2024 - 06.2025

Store Team Member

Caseys
11.2023 - 10.2024

Sandwich Artist II

Subway
04.2023 - 10.2023

Cafe Team Member

Hesston Bakery and Cafe
01.2023 - 04.2023

High School - Untitled

Hesston High School

Bachelor of Arts - Graphic Design

Wichita State University

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