Ava Byrd
New Albany,IN
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Attendant Care Aide
MMHH LLC
08.2022 - Current
- Adhered strictly to all safety protocols set forth by both the company and regulatory agencies.
- Kept children between ages of 2 and 8 safe and secure with vigilant oversight.
- Aided in fostering emotional development by addressing individual needs with empathy and understanding.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Proactively addressed potential safety hazards in clients home by identifying risks and implementing preventive measures.
- Monitored clients' overall health and well-being and noted significant changes.
Retail Team Member
Panera Bread
11.2021 - 07.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Provided personalized shopping assistance to customers through active listening and tailored recommendations based on their needs.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
Childcare Aide
A Kids World
07.2021 - 06.2022
- Maintained compliance with state regulations licensing requirements by staying updated attending required trainings workshops ensuring best practices.
- Improved communication skills among children by promoting interactive group tasks and discussions.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Assisted in monitoring nap times while ensuring proper rest periods for every child based on their specific requirements.
Frontline Team Member
Qdoba
04.2019 - 10.2021
- Demonstrated flexibility in schedule availability for improved coverage during busy periods or unexpected absences from fellow team members.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Balanced multiple tasks simultaneously, prioritizing workloads according to urgency while maintaining high-quality performance under pressure.
- Ensured food safety standards were met by adhering to proper handling procedures during preparation and service.
- Provided excellent customer service with a friendly demeanor, creating positive experiences for all patrons.
Childcare Assistant
Kids First Child Care Ministry
10.2019 - 04.2020
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Supervised free play and other activities to keep children safe.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
Education
High School Diploma -
New Albany Senior High School
05.2022
Skills
- Organization
- Office Equipment Operation
- Clear Communication
- Microsoft Office Proficient
- Word Processing
- Customer and client relations
- Administrative Support
- Verbal and written communication
Certification
- CPR/First Aid Training - 2021 to Present
Timeline
Attendant Care Aide
MMHH LLC
08.2022 - Current
Retail Team Member
Panera Bread
11.2021 - 07.2022
Childcare Aide
A Kids World
07.2021 - 06.2022
Childcare Assistant
Kids First Child Care Ministry
10.2019 - 04.2020
Frontline Team Member
Qdoba
04.2019 - 10.2021
High School Diploma -
New Albany Senior High School