Summary
Overview
Work History
Education
Skills
Timeline
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Ava Cannon

Mount Laurel

Summary

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Host

Tacconelli's Pizzeria
09.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

High School Diploma -

BCIT Westampton
695 Woodlane Rd, Westampton Township, NJ 08060
06-2025

High School Diploma -

Maple Shade Highschool
180 Frederick Ave, Maple Shade, NJ 08052
06-2024

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Exceptional communication
  • Professional appearance
  • Reservations
  • Task prioritization
  • Payment processing

Timeline

Host

Tacconelli's Pizzeria
09.2023 - Current

High School Diploma -

BCIT Westampton

High School Diploma -

Maple Shade Highschool

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Ava Cannon