Ava Casey
Liberty Lake,WA
Summary
Project Coordinator with expertise in managing complex projects and delivering results under tight deadlines. Proficient in Microsoft Office Suite, leveraging advanced Excel and PowerPoint skills to enhance workflow efficiency. Recognized for strong analytical abilities and strategic planning that contribute to successful project execution.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
U-district Physical Therapy
Spokane, WA
08.2025 - Current
- Oversaw front-desk operations, ensuring accurate patient check-in, appointment scheduling, and collecting payments efficiently.
- Coordinated referrals and verified insurance to enhance patient experience.
- Facilitated communication among patients, therapists, and healthcare providers to improve care quality.
- Completed intake documentation and updated medical histories for treatment plan support.
- Established strong patient relationships through follow-up calls and supportive interactions.
Project Coordinator
QTC Inc.
Rocklin, CA
12.2024 - 03.2025
- Coordinated execution of telecom projects, ensuring timely delivery within defined scope.
- Maintained client relationships with Verizon, T-Mobile, and AT&T as primary departmental contact.
- Reviewed construction reports and generated compliance documentation to uphold project standards.
- Facilitated cross-functional collaboration by engaging in strategic meetings and resolving issues promptly.
Front Desk Receptionist
28th Street Barre
Boise, ID
05.2022 - 07.2024
- Enhanced front desk experience by managing phone communications and greeting clients professionally.
- Addressed client inquiries efficiently to deliver outstanding customer service.
- Monitored studio equipment usage and returns, adhering to safety guidelines for effective operations.
- Upheld a clean and organized studio environment to promote a professional image and client retention.
Nanny/Assistant
Private Family
Boise, ID
05.2022 - 07.2024
- Provided attentive physical and emotional care to children, fostering a nurturing and safe environment that supports healthy development.
- Designed and implemented structured daily routines and interactive activities to promote learning, creativity, and positive behavior.
- Assisted with household management tasks, including cooking, cleaning, errands, and appointment coordination, while supporting parents with personal and business-related responsibilities.
Construction Intern
Construct One, Inc.
Irvine, CA
05.2021 - 08.2021
- Contributed to development of submittals, closeout documentation, RFIs, and Change Order Requests using PlanGrid.
- Facilitated project updates, including ASIs and Bulletins, ensuring accurate communication with field teams.
- Engaged in training and mentorship on preconstruction, framing, waterproofing, and estimating tools under Project Manager's guidance.
Education
Bachelor’s degree - Psychology
Sacramento State
Sacramento, CA11.2025
Associate of Science - Construction Management
Boise State University
Boise, ID05-2024
Skills
- Service excellence
- Collaborative teamwork
- Client engagement
- Administrative support
- Event and project coordination
- Communication proficiency
- Data management
- Supplier relations
Affiliations
2021-2023 - Secretary of the Women in Construction, Engineering, and Development
Timeline
Front Desk Receptionist
U-district Physical Therapy
08.2025 - Current
Project Coordinator
QTC Inc.
12.2024 - 03.2025
Front Desk Receptionist
28th Street Barre
05.2022 - 07.2024
Nanny/Assistant
Private Family
05.2022 - 07.2024
Construction Intern
Construct One, Inc.
05.2021 - 08.2021
Bachelor’s degree - Psychology
Sacramento State
Associate of Science - Construction Management
Boise State University