Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ava Castaneda

Lapeer,MI

Summary

Experienced team member with a proven track record of delivering exceptional customer service and collaborating effectively with colleagues to achieve shared objectives. Well-versed in maintaining a high level of professionalism and engaging in hands-on customer interaction. Strong desire to continuously acquire new skills and contribute to the success of both the business and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Barista/Customer Service

The Doghouse Coffee
08.2023 - Current
  • Have experience working with customers, food service, team members, cleaning, alarm systems, bulk orders, deliveries, cash handling, POS systems, and different shift times.

Barista/Customer Service

Jazzman’s Bakery
09.2022 - 02.2023
  • Worked with customers daily, trained other staff members, learned cleaning processes, worked closing and opening shifts, and prepped the shop before long breaks with specific closing and cleaning instructions
  • I was also cross-trained with experience at our Starbucks on campus.

Education

Bachelor of Arts - Psychology

Oakland University
Rochester, MI
05.2025

Skills

  • Team Player
  • Quick learner
  • High determination
  • Strong work ethic
  • Friendly and outgoing
  • Cash Handling
  • Opening and closing duties
  • POS Systems
  • Inventory Management
  • New Hire Training
  • Adaptable and Flexible
  • Exceptional customer service

Accomplishments

  • Early Graduate of High School (3 years)
  • Early Graduate of College (3 years)
  • Academically inclined and ahead
  • High GPA in upper-level Psychology classes

Languages

Spanish
Limited Working

Timeline

Barista/Customer Service

The Doghouse Coffee
08.2023 - Current

Barista/Customer Service

Jazzman’s Bakery
09.2022 - 02.2023

Bachelor of Arts - Psychology

Oakland University
Ava Castaneda