Ava Ciupa

Pizza Maker and Shift Leader

Sauced At Kinsmen

12.2021 - Current

Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Monitored and maintained clean working areas and cooking surfaces.
Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
Used pizza cutter to slice pizzas according to size and customer specifications.
Handled customer complaints professionally to prevent negative reviews or loss of business.
Wiped down counters and food prep stations using bleach and clean cloths.
Coached new workers on store policies, pizza making, and dough preparation.
Cleaned and sanitized work areas, utensils and equipment.
Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Followed company recipes and production standards to satisfy customers.
Used kitchen equipment safely and reduced risk of injuries and burns.
Trained and assisted new kitchen staff members.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Enforced company policies and regulations with employees.
Resolved conflicts between employees to maintain positive and productive work environments.