Detail-oriented with exceptional customer service skills. Known for effective team collaboration and workflow management, ready and eager to enhance customer experiences and drive operational efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Annie's Cafe
Moreno Valley, CA
11.2025 - Current
Prepared and served high-quality coffee beverages following established recipes
Maintained cleanliness and organization of workspace to ensure efficient operations
Operated espresso machines while ensuring optimal performance and quality
Collaborated with team members to streamline service during peak hours
Barista/Trainer
Target
Moreno Valley, CA
06.2023 - 09.2024
Trained new baristas on espresso preparation and beverage techniques.
Developed and implemented training materials for ongoing staff education.
Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Restaurant Hostess
Chilis's Bar and Grill
Moreno Valley, CA
09.2022 - 03.2023
Greeted and seated guests, ensuring optimal dining experience and waitlist management.
Monitored dining room activity to optimize table turnover rates for improved service efficiency.
Managed reservation system, confirming bookings and accommodating special requests efficiently.
Trained new host team members on customer service standards and operational procedures.