Ava Crandall
Lansing,MI
Summary
I am a hard-working sales associate with tenure at Thunder Island Event Center. I showcase exceptional organizational skills and a friendly, positive attitude. I excelled in sales development and customer service, demonstrating a keen ability to resolve complaints and meet customer needs efficiently. I have a proven track record in inventory control, enhancing product sales and customer satisfaction. I operate well in both individual and team capacities. I am always on time and a great problem solver. I am dedicated to self-growth and eager to expand my knowledge.
Overview
3
3
years of professional experience
Work History
Sales Associate
Thunder Island Event Center
05.2023 - 08.2023
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Cleaning Crew Member
Supreme Clean & Restorations
07.2020 - 09.2020
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures, and spot-cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Collaborated effectively with other crew members to efficiently complete assigned tasks.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
Education
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI05.2025
Skills
- Customer Service
- Sales Development
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- POS System Operation
- Multi-tasking strength
Timeline
Sales Associate
Thunder Island Event Center
05.2023 - 08.2023
Cleaning Crew Member
Supreme Clean & Restorations
07.2020 - 09.2020
Bachelor of Arts - Psychology
Michigan State University