Ava Crooks
AC Equine Training & Lessons
Latimer,IA
5
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Head Trainer
4 Months- Trained horses in various disciplines, enhancing skills and performance through consistent practice and feedback.
- Developed individualized training plans based on horse behavior and physical condition, promoting optimal learning environments.
- Conducted assessments of horse progress, adjusting techniques to ensure effective training outcomes and safety compliance.
- Collaborated with veterinarians to manage health care routines, ensuring horses received appropriate medical attention as needed.
- Evaluated training equipment for effectiveness, recommending upgrades or modifications to enhance safety and efficiency during sessions.
- Scheduled farrier and vet appointments regularly.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
- Prepared horses for specific competitions or tasks.
- Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
- Fit gear for horses and specific riders.
- Managed feeding, rugging and general stable procedures, communicating issues, or significant maintenance requirements to management when necessary.
Owner/Operator
1 Year- Maintained high levels of cleanliness and organization in work areas for optimal efficiency.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
- Supervised sandwich preparation ensuring adherence to quality and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Prepared and presented food in compliance with health and safety guidelines.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Pharmacy Assistant
3 Months- Processed prescriptions accurately and efficiently in high-volume pharmacy setting.
- Assisted pharmacists with medication preparation and patient consultations to enhance service delivery.
- Educated patients on proper medication usage and potential side effects for informed health decisions.
- Collaborated with healthcare providers to resolve prescription issues and streamline patient care processes.
- Kept pharmacy counter and related areas clean, neat and organized.
- Trained new team members on operational procedures, enhancing overall team performance and efficiency.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Online Grocery Associate
3 Months- Assisted customers with online grocery orders and provided product information.
- Operated handheld devices for order picking and inventory management.
- Ensured accuracy in order fulfillment and maintained quality standards.
- Collaborated with team members to streamline order processing workflows.
- Resolved customer inquiries regarding online shopping processes efficiently.
- Loaded and unloaded orders at customer's homes or locations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Sales Assistant
3 Months- Assisted customers with product selection and provided personalized service.
- Trained new staff on customer service protocols and operational procedures.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Cleaned and polished saddles
- Priced Saddles
- Maintained a clean environment
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Associate
5 Months- Maintained store cleanliness and organized merchandise displays to enhance visual appeal.
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Monitored stock levels, identifying reorder needs to minimize out-of-stock situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Senior Sandwich Artist
1 Year 11 Months- Maintained high levels of cleanliness and organization in work areas for optimal efficiency.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
- Supervised sandwich preparation ensuring adherence to quality and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Prepared and presented food in compliance with health and safety guidelines.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
No Degree - Science Education
Certificate in Entrepreneurship - Entrepreneurship
Skills
Hiring
Business planning
Staff training and development
Meticulous attention to detail
Conflict management
Problem-solving
Continuous Learning
Flexible and Adaptable
Timeline
Owner/Operator
AC Equine Training & Lessons
08.2025 - CurrentRead More
Head Trainer
Bootleather Livestock Company
03.2025 - 07.2025Read More
Pharmacy Assistant
Walgreens
12.2024 - 03.2025Read More
Online Grocery Associate
Safeway
09.2024 - 12.2024Read More
Sales Assistant
St. Ansgar Saddle Company
04.2024 - 07.2024Read More
Sales Associate
Family Dollar
12.2023 - 05.2024Read More
Senior Sandwich Artist
Subway
09.2021 - 08.2023Read More
Black Hills State University
No Degree from Science Education
Read More
Iowa Valley Community College
Certificate in Entrepreneurship from Entrepreneurship
Read More