Ava Davis
Mason,OH
Summary
Motivated and compassionate professional with extensive experience in child care, customer service, and safety management, currently pursuing a Bachelor's in Psychology with plans to further my education with a Master's and Ph.D. Focused on building expertise in child development, special needs care, and behavioral psychology. Demonstrated ability to work effectively with children of all ages, including those with autism and other special needs, through personalized care and support. Strong interpersonal communication skills, with a proven track record of working in fast-paced, team-oriented environments. Seeking opportunities to apply my growing psychological knowledge and passion for helping others in a psychology-related role.
Overview
7
7
years of professional experience
Work History
Childcare Provider/Nanny
Private Home
01.2018 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Provided full-time and part-time babysitting services for children of various ages, including children with autism and special needs.
- Tailored care to meet the individual needs of children, including creating schedules and providing specialized support.
- Engaged children in developmentally appropriate activities, promoting learning and development.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
Lifeguard
Wetherington Golf & Country Club
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Kids Crunch Staff
Crunch Fitness
01.2024 - 05.2024
- Monitored children during their playtime while parents exercised.
- Ensured the safety and well-being of children, maintaining a fun and engaging environment.
- Assisted with child-related activities and educational programs.
- Collaborated with the fitness team to ensure a smooth operation of Kids Crunch services.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Sales Associate
Orange Theory
07.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted customers with membership inquiries and guided them through program offerings.
- Developed and maintained relationships with potential and current members.
- Provided outstanding customer service, ensuring a positive experience.
- Helped achieve sales goals through effective communication and product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Team Member
Clean Eatz
09.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Provided excellent customer service in a fast-paced environment.
- Assisted with food prep, inventory management, and maintaining a clean, organized workspace.
- Ensured that food orders were accurate and met customer satisfaction.
- Worked closely with the team to maintain store operations.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Server/Restaurant Team Member
Chubbys Pizza
08.2020 - 09.2022
- Delivered friendly, prompt, and attentive service to customers, ensuring a positive dining experience and cultivating customer loyalty.
- Demonstrated in-depth knowledge of the menu, including ice cream flavors, toppings, and special offerings, assisting customers in making informed decisions.
- Managed high-volume customer orders during peak hours, maintaining accuracy and speed without compromising on quality.
- Processed customer transactions efficiently, ensuring accurate billing and providing correct change in a fast-paced environment.
- Worked closely with team members to maintain a clean, organized, and welcoming atmosphere in the ice cream serving area.
- Quickly and effectively resolved customer concerns, complaints, or issues to ensure customer satisfaction.
- Followed food safety and sanitation guidelines to maintain cleanliness and safety standards in the kitchen and service areas.
- Promoted special offers, add-ons, and seasonal products to increase sales and improve customer experience.
- Assisted with stock organization, inventory tracking, and restocking of ice cream supplies, ensuring availability during peak service times.
- Maintained a cheerful demeanor and strong work ethic, contributing to a positive work environment and enhanced customer satisfaction.
Education
No Degree - Arts in Psychological Science
Miami University
Oxford, OH05-2028
Skills
- Communication Skills
- Critical Thinking
- Research Skills
- Empathy and Emotional Intelligence
- Problem-Solving
- Time management
- Active Listening
- Attention to detail
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