Ava Denlinger
Cape Coral,FL
Summary
Outgoing individual with experience working in a fast paced restaurant environment. Focused and hardworking team member knowledgeable in communication. Commended for having solid attendance record and delivering exceptional customer service. Willing to learn and absorb as much information as possible. Accomplished at working in challenging situations and coordinating with various teams. Excellent observational skills that assist in all kinds of instances. Background in Anatomy, Biology, and Chemistry.
Overview
6
6
years of professional experience
Work History
Server
Miceli's Italian Restaurant
Matlatcha, FL
12.2020 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Hostess
Miceli's Italian Restaurant
Matlatcha, FL
09.2018 - Current
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Documented reservations and communicated changes to guests.
Assistant Camp Counselor
Lee County Parks And Recreation
Lehigh Acres, FL
06.2019 - 08.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
Education
No Degree - General Studies
Florida SouthWestern State College
Fort Myers, FLBachelor of Science - Forensic Studies
Florida Gulf Coast University
Fort Myers, FL05.2023
Skills
- Can effectively write papers/reports in a timely manner
- Menu Memorization and Presentation
- Good at Multitasking
- Calm in Stressful Situations
- Detail Oriented
- Willing to Learn
Accomplishments
- Florida Bright Futures Scholarship
- Presidents List
- Deans List
- Section leader in High School Orchestra
- Summa Cum Lade
Timeline
Server
Miceli's Italian Restaurant
12.2020 - Current
Assistant Camp Counselor
Lee County Parks And Recreation
06.2019 - 08.2019
Hostess
Miceli's Italian Restaurant
09.2018 - Current
No Degree - General Studies
Florida SouthWestern State College
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
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