Ava DeRosa

Seasonal Employee (College Breaks)

• Memorized the entire menu and pricing to provide quick and efficient service to customers.
• Operated the cash register, handling transactions accurately and managing customer payments.
• Responsible for closing the store, ensuring all tasks were completed to maintain store security and organization.
• Assisted in food preparation, bringing out orders, and helping with kitchen duties to ensure smooth operations.
• Maintained cleanliness throughout the store, including washing dishes and sanitizing work areas.
• Contributed to baking tasks and food prep, ensuring high standards of quality and presentation.

• Promoted to Lead Host quickly due to my exceptional skills in guest management, communication, and multitasking.
• Handled guest seating, coordinated waitlists, and worked with the kitchen and waitstaff to ensure smooth service.
• Helped train new staff, providing guidance and ensuring that they maintained the high standards of customer service expected at the restaurant.
• Was recognized as “Employee of the Month” multiple times throughout employment