Summary
Overview
Work History
Skills
Timeline
Server

AVA DEVRIES

Savannah,Georgia

Summary

- Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.

- Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

Omelette Cafe
08.2024 - Current
  • Supervised daily restaurant operations, ensuring high standards of service and customer satisfaction.
  • Trained new staff on food safety protocols and efficient service techniques.
  • Resolved customer complaints quickly, enhancing overall dining experience and loyalty.
  • Managed multiple tables and prioritized tasks during peak hours to enhance dining experience.
  • Streamlined communication between kitchen and service staff for a smoother dining experience.
  • Monitored dining area for cleanliness and organization, contributing to positive guest impressions.
  • Managed cash handling procedures accurately, ensuring all transactions were properly recorded and reported.

Sales Associate

Buckle
11.2023 - 08.2024
  • Greeted customers warmly and offered assistance.
  • Kept work area clean, organized and free of clutter at all times.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Built relationships with potential customers by providing helpful advice on product selection.
  • Tagged new merchandise for sale and updated signs.
  • Followed checklist to complete retail store opening and closing activities.
  • Collaborated with team members to achieve daily sales goals and maintain high store standards.
  • Assisted in inventory management, ensuring product availability and organization on sales floor.

Skills

  • Sales and Promotions
  • Excellent Written and Verbal Communication
  • Team Collaboration
  • Active Listening
  • Store Opening and Closing
  • Multitasking
  • Guest Relations
  • Conflict Resolution
  • Safety and Cleanliness Standards

  • Order Management
  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Staff motivation
  • Punctual and reliable

Timeline

Server

Omelette Cafe
08.2024 - Current

Sales Associate

Buckle
11.2023 - 08.2024
AVA DEVRIES