Ava Erickson
Duluth,MN
Summary
Hardworking individual with excellent eye for detail and in-depth knowledge of areas of responsibility. Natural problem-solver with the ability to relate to people of all ages and backgrounds. Thoroughly enjoys working as part of a team and with customers, utilizing psychology principles. Quickly catches on to new concepts and skills with specific protocols and procedures. Passionate about helping and creating satisfying experiences. Strong history of providing top-notch service and support, as well as exceptional communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
University Of Minnesota Duluth
08.2024 - 08.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Baker
Crumbl Cookies
02.2024 - 07.2024
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Greeted customers and provided product knowledge to inform purchasing decisions.
Lifeguard
Minneapolis Park And Recreation Board Headquarters
06.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around lake beach.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Psychology
University of Minnesota - Duluth
Duluth, MN12-2027
High School Diploma -
South High School
06.2023
Skills
- Effective communication skills
- Proficient in resolving issues
- Exceptional Customer Service
- First aid Certified
- Collaborative team member
- Adaptable in dynamic settings
- Food service experience
- Media coordination
Certification
- First Aid/CPR Certified
- Lifeguarding, Red Cross, Re-certified May 2025 - Expires May 2027
Education and Training
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Affiliations
Phi Sigma Sigma Sorority, University of Minnesota Duluth
Timeline
Lifeguard
University Of Minnesota Duluth
08.2024 - 08.2025
Baker
Crumbl Cookies
02.2024 - 07.2024
Lifeguard
Minneapolis Park And Recreation Board Headquarters
06.2021 - 08.2023
High School Diploma -
South High School
Bachelor of Science - Psychology
University of Minnesota - Duluth
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