Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Ferrie

Branford,CT

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

6
6
years of professional experience

Work History

Leadership Team Member

Rider University
11.2023 - Current
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Responsible for enforcing rules and regulations of team
  • Liaison between coaching staff and team

Waitstaff Manager

Amarante's Sea Cliff
08.2021 - Current
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Volunteer

Special Olympics
03.2023 - 03.2023

Helped children with disabilities participate in 3K road race

Volunteer

Trinity Episcopal
01.2019 - 01.2022


  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Wait Staff Member

Amarante's Sea Cliff
08.2018 - 08.2021
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Cultivated warm relationships with regular customers.

Education

Rider University
Trenton, NJ

High School Diploma -

Branford High School
Branford, CT
06.2023

Skills

  • Risk Management
  • Performance Tuning
  • Problem-Solving
  • Reservation Management
  • Customer Service
  • Goal Setting
  • Shift Scheduling
  • Decision-Making
  • Team Development
  • Team Leadership
  • Coaching and Mentoring

Timeline

Leadership Team Member

Rider University
11.2023 - Current

Volunteer

Special Olympics
03.2023 - 03.2023

Waitstaff Manager

Amarante's Sea Cliff
08.2021 - Current

Volunteer

Trinity Episcopal
01.2019 - 01.2022

Wait Staff Member

Amarante's Sea Cliff
08.2018 - 08.2021

Rider University

High School Diploma -

Branford High School
Ava Ferrie