Ava Fonseca
Olmsted Falls
Summary
Dependable and communicative professional with experience in childcare and customer service. Adept at managing daily schedules and fostering safe environments, ready to contribute to team success and enhance client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Summer Nanny
Private Family Care
Lakewood
05.2025 - 08.2025
- Prepared nutritious meals and snacks according to dietary needs.
- Supervised children's daily activities and ensured their safety.
- Managed schedules for playdates, appointments, and outings.
- Maintained a clean and organized play environment for optimal learning.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Transported children to school, extracurricular activities, and appointments when needed.
Lifeguard
Middleburg Heights Community Center
Middleburg Hts
05.2023 - 08.2024
- Monitored pool activities for safety and compliance with regulations.
- Responded promptly to emergencies and provided first aid as needed.
- Enforced facility rules and ensured a safe environment for patrons.
- Communicated effectively with team members during emergency drills.
- Maintained cleanliness of the pool area and surrounding facilities.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Sales Associate
Dicks Sporting Goods
North Olmsted
09.2022 - 04.2023
- Assisted customers in selecting athletic gear and equipment.
- Maintained organized merchandise displays for optimal customer experience.
- Processed transactions accurately at the cash register.
- Supported inventory management by restocking shelves regularly.
- Educated customers on product features and benefits effectively.
- Addressed customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Arts - Law
University of Cincinnati
Cincinnati, OH05-2028
High School Diploma -
Olmsted Falls High School
Olmsted Falls05-2024
Skills
- Customer service
- Emergency response
- Conflict resolution
- Time management
- Team collaboration
- Effective communication
Certification
- CPR certified
References
References available upon request.
Timeline
Private Summer Nanny
Private Family Care
05.2025 - 08.2025
Lifeguard
Middleburg Heights Community Center
05.2023 - 08.2024
Sales Associate
Dicks Sporting Goods
09.2022 - 04.2023
Bachelor of Arts - Law
University of Cincinnati
High School Diploma -
Olmsted Falls High School
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