Ava Francis
Chelsea,AL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
The UPS Store
07.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
After School Care Counselor
Forest Oaks Elementary School
02.2022 - 05.2022
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni and administration.
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Collaborated with teachers to define therapy objectives and analyze progress.
Hostess
Station 31 Kitchen
08.2021 - 02.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Chelsea High School
Chelsea, AL05.2023
Skills
- Sales Expertise
- Time Management
- Assigning Tasks
- Productivity Maximization
- Customer Assistance
- Behavior Modification
- Maintaining Confidentiality
- IEP and Special Education
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