Ava Francis
Jena,LA
Summary
Proven record in enhancing office workflows and customer satisfaction at Universal Plant Services, showcasing exceptional attention to detail and office administration skills. Excelled in team collaboration and decision-making, achieving high accuracy in recordkeeping and financial transactions. Demonstrated personable approach, significantly improving client relations and operational efficiency.
Overview
3
3
years of professional experience
Work History
Administrator/Receptionist
Universal Plant Services
2024.02 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Cashier/Dishwasher/Cleaning Assistant
Salad Heaven
2023.10 - 2024.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Concession Stand Worker
Nebo Pool
2023.05 - 2023.08
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Cashier/Dishwasher
Couchon Rouge
2021.03 - 2021.07
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Jena High School
Jena, LA05.2027
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Decision-Making
- Personable and Approachable
- Team Collaboration
- Work Planning and Prioritization
Accomplishments
Awarded Best Video Production at CAMP at The University of Alabama.
Timeline
Administrator/Receptionist
Universal Plant Services
2024.02 - Current
Cashier/Dishwasher/Cleaning Assistant
Salad Heaven
2023.10 - 2024.01
Concession Stand Worker
Nebo Pool
2023.05 - 2023.08
Cashier/Dishwasher
Couchon Rouge
2021.03 - 2021.07
High School Diploma -
Jena High School
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