Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ava Goeman

Gallatin,TN

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Bartender

Drake’s Knoxville
Knoxville, TN
10.2024 - Current
  • Processed payments accurately with POS system.
  • Inspected identification of customers to verify age requirements for purchase of alcohol.
  • Monitored guests' alcohol consumption levels .
  • Performed opening and closing duties.
  • Displayed extensive knowledge of liquors, wines, and entrees.
  • Prepared cocktails and served wine, draft, and bottled beer.
  • Greeted guests with friendliness and professionalism.
  • Arranged bottles to make attractive displays.
  • Neatly sliced fruit for garnishing drinks.

Server

Buffalo Wild Wings
Gallatin, TN
06.2024 - 10.2024
  • Enforced age requirements for consumption of alcohol.
  • Collaborated with other restaurant staff members to ensure efficient operations.
  • Maintained knowledge of current menu items, food specials, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving.
  • Monitored dining room for cleanliness.
  • Assisted in training new servers.
  • Greeted guests, provided menus, took orders, and delivered food to customers accurately.
  • Accurately recorded orders on cash register and POS system.

Team Member

Smoothie King
Knoxville, TN
09.2023 - 05.2024
  • Prepared smoothies according to customer orders.
  • Provided excellent customer service by greeting customers in a friendly manner and responding promptly.
  • Processed cash and credit card payments.
  • Adhered to all recipes, portion sizes, cooking methods, and presentation specifications.
  • Trained new team members in job duties.
  • Cleaned blenders, mopped and swept floors, and stocked inventory.

Receptionist

Hendersonville Nails & Spa
Hendersonville, TN
06.2022 - 08.2023
  • Scheduled and confirmed appointments.
  • Handled customer inquiries and complaints, providing appropriate solutions.
  • Greeted customers and provided excellent customer service.
  • Assisted in setting up events such as promotions or special occasions.
  • Assisted Nail Technicians in providing manicures, pedicures, and other nail treatments to clients.
  • Maintained records of client's services.
  • Performed basic duties such as cleaning the salon area and organizing inventory shelves.

Education

Bachelor of Science - Nursing

University of Tennessee
Knoxville, TN
05-2027

Some College (No Degree) -

Massachusetts College of Pharmacy And Health Sciences
Boston, MA
01-2025

Some College (No Degree) -

Volunteer State Community College
Gallatin, TN
05-2023

High School Diploma -

Station Camp High School
Gallatin, TN
05-2023

Skills

  • Problem solving
  • Cash handling and management
  • Team collaboration
  • Time management
  • Health and safety
  • Server training
  • Interpersonal and communication skills
  • Medical terminology
  • Organization skills
  • Creative design
  • Outstanding customer service
  • Point of sale systems
  • Cocktail service
  • Identification verification
  • Computer literacy
  • Telephone etiquette

Languages

English
Native/ Bilingual
Spanish
Professional
Dutch
Elementary
Vietnamese
Elementary

Certification

  • ServSafe
  • ServSafe Alcohol
  • ABC
  • CPR

Timeline

Server/Bartender

Drake’s Knoxville
10.2024 - Current

Server

Buffalo Wild Wings
06.2024 - 10.2024

Team Member

Smoothie King
09.2023 - 05.2024

Receptionist

Hendersonville Nails & Spa
06.2022 - 08.2023

Bachelor of Science - Nursing

University of Tennessee

Some College (No Degree) -

Massachusetts College of Pharmacy And Health Sciences

Some College (No Degree) -

Volunteer State Community College

High School Diploma -

Station Camp High School

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Ava Goeman