Ava Graham
Lincoln,NE
Summary
Organized and motivated professional with strong time management and organizational skills. Eager to contribute to company growth while enhancing abilities in diverse settings. Customer-focused with a proven track record of delivering exceptional service and addressing concerns effectively. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Willamsburg Child Development Center
Kelsey Efferding
Lincoln, NE
2023.08 - 2025.08
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Bubbles and Blocks
Megan Smith
Lincoln, NE
2023.01 - 2023.08
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Russ's
Bob
Lincoln, NE
2022.06 - 2023.01
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Southeast Highschool
Lincoln, NE2022-05
CNA
Southeast Community College
Lincoln, Nebraska, NESkills
- Customer service
- Conflict resolution
- Cross-functional collaboration
- Task prioritization
- Customer needs assessment
- Customer relationship management
- Safety compliance
- Time management
- Organization
Affiliations
- Volleyball in the summertime
- Meditation/yoga sessions
- Nature walks/hiking
- Paint/color
Certification
- First aid/CPR
- Health and Safety
Timeline
Willamsburg Child Development Center
Kelsey Efferding
2023.08 - 2025.08
Bubbles and Blocks
Megan Smith
2023.01 - 2023.08
Russ's
Bob
2022.06 - 2023.01
High School Diploma -
Southeast Highschool
CNA
Southeast Community College