Ava Hagbom
Bloomington,MN
Summary
Friendly and approachable, developed communication and problem solving skills in customer service environment. Proficient at managing guest interactions, resolving issues, and enforcing rules. Understands importance of promoting a fun but safe environment for guests.
Overview
4
4
years of professional experience
Work History
Guest Service Attendant
Hyland Hills Ski And Snowboard Area
10.2021 - Current
- Demonstrated proactive problem-solving skills when resolving unexpected challenges or complaints from guests.
- Assisted in guest service center, ticket window, food services, and retail shop
- Served as a knowledgeable resource for visitors seeking information
- Cleaned and stocked
Barista
Caribou Coffee
11.2023 - 11.2024
- Maintained a clean and organized workspace
- Promoted a welcoming atmosphere by warmly greeting customers
- Prepared food and drinks
- Contributed to a positive team environment through communication and collaboration
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Science - Exercise Science
University of Minnesota-Duluth
Duluth, MN05.2028
Skills
- Effectively enforce company policies
- Patience and composure
- Problem-solving
- Hospitality background
- Time management
- Friendly and outgoing
- Team player
Timeline
Barista
Caribou Coffee
11.2023 - 11.2024
Guest Service Attendant
Hyland Hills Ski And Snowboard Area
10.2021 - Current
Bachelor of Science - Exercise Science
University of Minnesota-Duluth