Ava Harp
Cincinnati,OH
Summary
- Bilingual Nurse Assistant, Supervisor, and Secretary committed to providing quality care to patients and customers in a variety of medical and professional settings with over four years of experience.
- Experience assigning tasks, training employees, providing feedback, mediating conflicts between coworkers or customers/patients, and implementing company procedures.
- Excellent communication and listening skills and provides a leadership which drives team to meet goals. A strong compassion and tenderness for all patients and respect of their dignity and confidentiality.
Overview
4
4
years of professional experience
Work History
Nurse Assistant
Sisters Of Mercy Of The Americas
03.2024 - Current
- Checks patient vitals: temperature, blood pressure, blood sugar levels. Assists with feeding to meet nutritional objectives.
- Supports needs of 6+ residents under long-term care.
- Promotes good hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answers call lights and supports patient comfort and safety by adjusting bed rails and equipment.
- Assists patients with activities of daily living such as mobility; promotes independence and dignity.
Secretary
Sisters Of Mercy Of The Americas
12.2022 - Current
- Answers multi-line phone system and enthusiastically greets callers.
- Maintains daily report documents, memos and invoices.
- Screens visitors to maintain safety and security.
- Handles daily scheduling tasks and provides administrative support for entire department.
- Handles incoming and outgoing mail and faxes.
- Oversees and keeps track of entering and exiting visitors and residents.
Supervisor
Sisters Of Mercy Of The Americas
05.2020 - Current
- Oversees daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitors workflow to improve employee time management and increase productivity.
- Conducts performance evaluations for staff members, identifying areas of improvement.
Education
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH05.2028
High School Diploma -
Mercy McAuley High School
Cincinnati, OH05.2024
Skills
- Vital signs monitoring
- Compassionate Patient Care
- Privacy and confidentiality/ HIPAA Compliance
- Infection Control
- Customer Service
- Verbal and written communication
- Multi-Line Phone Systems
- End of life care
- Light Housekeeping
- Patient relationship building
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Nurse Assistant
Sisters Of Mercy Of The Americas
03.2024 - Current
Secretary
Sisters Of Mercy Of The Americas
12.2022 - Current
Supervisor
Sisters Of Mercy Of The Americas
05.2020 - Current
Bachelor of Science - Nursing
University of Cincinnati
High School Diploma -
Mercy McAuley High School
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