Ava Helm
Golden,CO
Summary
Restaurant worker with a passion for delivering exceptional hospitality and creating memorable dining experiences. I possess an understanding of restaurant operations and excel in fast-paced environments. Known for my friendly demeanor, attention to detail, and ability to anticipate guest needs, I consistently exceed expectations. Seeking to contribute my skills and dedication to a dynamic team committed to delivering top-notch service.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Woody's Wood Fired Pizza
05.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Retail Sales Associate
Marshalls
10.2021 - 04.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
Target
06.2021 - 10.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Golden High School
Golden, CO05.2021
Skills
- Customer interaction
- Guest experiences
- Taking Orders
- Verbal and written communication
- Food safety measures
- Food Preparation
- Cash handling expertise
Timeline
Restaurant Team Member
Woody's Wood Fired Pizza
05.2022 - 01.2024
Retail Sales Associate
Marshalls
10.2021 - 04.2022
Sales Associate
Target
06.2021 - 10.2021
High School Diploma -
Golden High School
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